Embracing Excellence in Lettings
Welcome to Fresh Move, a leading independent Lettings and Property Management company based in Exeter, Devon. Established in 2006 by Fiona Gardner, Fresh Move has built a reputation for providing exceptional customer service, transparency, and expert knowledge of the local property market.
Our Ethos
Our ethos is simple: to provide a personal, high-quality service that puts our clients at the forefront of everything we do. We strive to understand our clients' needs and provide tailored solutions to meet their individual requirements. We believe in working closely with our clients to build long-term relationships, built on trust, integrity, and open communication.
Our Services
At Fresh Move, we offer a comprehensive range of services to cater to the needs of our clients. Our services include:
- Residential Lettings: We offer a comprehensive lettings service, covering everything from property preparation to rent collection and maintenance.
- Property Management: Our property management service aims to provide a hassle-free experience for our clients, handling all aspects of property maintenance, repairs, and rental income management.
- Sales: Although we specialize in lettings, we can provide expert advice on the sale of your property, ensuring a smooth transaction process.
Our Expertise
Our team of experts has extensive knowledge of the local property market, gained through years of practical experience. We stay up-to-date with the latest market trends, ensuring that our clients receive the best possible advice and guidance.
Our Accolades
Fresh Move is proud to be regulated by the Association of Residential Letting Agents (ARLA) and the Property Ombudsmen for Residential Lettings (TPO). Our commitment to excellence has earned us a reputation as a trustworthy and reliable letting agent in the region.
Meet Our Team
Our team is comprised of experienced professionals who share a passion for property and a commitment to delivering exceptional service. Led by Directors James and Fiona Gardner, our team is dedicated to providing a tailored service that meets the unique needs of each client.
Exceptional Customer Service
The reviews for Fresh Move Lettings & Management are overwhelmingly positive, with all authors awarding the company 5 stars. The comments highlight the professionalism, reliability, and exceptional customer service provided by the team, particularly Debbie and Agnese. Customers praise the company's ability to go above and beyond, handling queries and issues efficiently and effectively.
Personal Touch
Several reviewers mention the personal touch provided by Debbie and Agnese, describing them as friendly, helpful, and approachable. The team's commitment to customer satisfaction is evident, with customers feeling valued and supported throughout the renting process.
Efficient and Professional
Fresh Move Lettings & Management is praised for its efficiency, professionalism, and slick service. Reviewers appreciate the online viewing process, the ease of transactions, and the prompt responses to queries.
Limited but Constructive Feedback
The only review with a 4-star rating provides constructive feedback, highlighting a minor issue with the online viewing process. The reviewer compliments the company on its exceptional care and responsiveness during the document and onboarding process.
