We care. We can help. We can do business. It's what we do.
Our Vision
EO'C Estate Agents is a dedicated team of professionals with a passion for property and a genuine desire to provide exceptional customer service. We take pride in empowering our clients to navigate the intricacies of the housing market with confidence.
Our Heritage
Established in 2006, EO'C Estate Agents has established itself as a leading estate agency in the Derry and surrounding areas. Our extensive experience and local knowledge have made us trusted advisors for both buyers and sellers.
Our Expertise
We offer a comprehensive range of services catering to all your property needs, including:
**Sales Services
- In-depth market analysis and valuation
- Professional marketing materials tailored to the property
- Extensive online exposure on major platforms
- Experienced negotiator and dedicated point of contact
- Comprehensive EPC completion
**Lettings Services
- Tenant screening and referencing
- Rent collection and management
- Property maintenance and repairs
- Comprehensive inventory reports
- Transparent communication and dedicated contact
Our Values
- Integrity: We operate with transparency and ethical practices.
- Empowerment: We guide our clients through every step of the process.
- Communication: We believe in clear and consistent communication at all times.
- Professionalism: We deliver exceptional customer service with a friendly and dedicated team.
- Community: We actively support local initiatives and contribute to the betterment of our community.
Our Approach
At EO'C Estate Agents, we take a personalized approach to understanding your unique needs and goals. We will work closely with you to understand your circumstances, aspirations, and concerns. We tailor our services to your specific requirements, ensuring a seamless and successful experience every time.
Overall Experience
The reviews of EOC Estate Agents are mixed, with some customers having a positive experience and others having issues with the service.
Positive Aspects
Many customers have praised the professionalism and customer service of the staff, particularly Eddie and Carla. They have been described as friendly, courteous, and helpful. The staff have been known to go above and beyond to ensure a smooth experience for their clients.
Negative Aspects
Some customers have had negative experiences, including being charged for a cleaning fee despite reporting maintenance issues that were not addressed. Others have reported poor communication, with phone calls and emails being ignored. One customer had a particularly poor experience when they were told they were not present at a viewing, despite waiting for an hour in the rain.
Specific Issues
Some customers have reported specific issues, such as being charged for a cleaning fee despite leaving the property in good condition, and maintenance issues not being addressed despite being reported. Others have had problems with communication, including phone calls and emails being ignored.
