Your local partner for all your property needs
At Tenant Link, we pride ourselves on being Southampton's leading independent letting agency, established in the early 1990s. Our team of experts, fully trained in line with ARLA Propertymark, are dedicated to providing exceptional service to both landlords and tenants. With our extensive knowledge of the local market and up-to-date understanding of current legislations, we strive to make the letting process as smooth and stress-free as possible.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of our clients. Whether you're a landlord looking to let your property or a tenant searching for your ideal home, we're here to help. Our services include property lettings, property management, and maintenance services, all aimed at providing a seamless and hassle-free experience. We also provide valuable advice and guidance to ensure that our clients are well-informed throughout the letting process.
Expertise and Experience
With over three decades of experience in the industry, our team has honed their expertise in managing properties, providing impeccable service, and building long-term relationships with our clients. We take pride in our customer-oriented approach, focusing on delivering personalized solutions that meet the specific needs of each client. Our testimonials speak for themselves, with clients praising our professionalism, attentiveness, and dedication to providing exceptional service.
Why Choose Tenant Link
At Tenant Link, we understand that renting or letting a property can be a daunting task. That's why we're committed to making the process as easy and stress-free as possible. Our team will guide you every step of the way, from property appraisal to move-in, ensuring that you receive the best possible service. With our expertise, experience, and customer-centric approach, you can trust that your property is in good hands.
General Feedback
Tenant Link has received a mix of positive and negative reviews from tenants. While some have praised the agency's efficient and friendly service, others have expressed frustration with the company's handling of deposits and maintenance issues.
Positive Feedback
- Friendly and helpful staff
- Quick and efficient communication
- Professional and welcoming service
- Maintenance issues resolved quickly
- Staff willing to help and assist with queries
- Easy and smooth process for renting properties
Negative Feedback
- Issues with deposits, with some tenants feeling ripped off or taken advantage of
- Unprofessional and rude staff
- Lack of transparency in charging for damages
- Unfair treatment of students and young tenants
Specific Praise for Staff Members
- Daisy, Laura, Tomaz, Rachel, Khaled, Janine, and Jackie were all praised for their helpfulness, professionalism, and friendly demeanor.