Excellence in Property Letting and Management
At Complete Residential Lettings, we are a dedicated team of professionals with over 20 years of experience in the property letting and management industry. We pride ourselves on our extensive knowledge of the Coventry market, allowing us to provide a unique and tailored service to our clients.
Our Services
Our team provides a comprehensive range of services that cater to the needs of both landlords and tenants. Whether you are looking to rent a property or seeking professional advice on managing a rental property, we are here to help. Our services include property valuations, tenant find, rent collection, and property maintenance, ensuring that all aspects of the letting process are taken care of.
Landlord Services
As a landlord, you can rely on us to manage your rental property with care and professionalism. We offer various services, including rent collection, property maintenance, and tenant management. Our team is experienced in handling all types of rental properties, from residential houses to commercial spaces.
Tenant Services
As a tenant, we understand that renting a property can be a daunting task. That's why we're here to guide you through the process, from finding the perfect property to managing your tenancy. Our team is dedicated to providing a stress-free experience for all our tenants, ensuring that you settle into your new home quickly and comfortably.
Our Philosophy
At Complete Residential Lettings, we believe in providing an exceptional level of service to both landlords and tenants. We pride ourselves on our professionalism, honesty, and integrity, which has earned us a reputation as a reliable and trustworthy letting agent in Coventry. Our team is committed to delivering a high-quality service, ensuring that all our clients receive the best possible experience.
Customer Testimonials
We take pride in our excellent customer reviews, which are a testament to our commitment to delivering a top-notch service. Here's what some of our satisfied clients have to say:
- "Been with Mark and his team from day one; they are very helpful and honest, in everything that I could wish for in a management team. Keep up the great work, Mark, and thank you." - Dean
- "I have been with Complete Residential Lettings for over 6 years and can fully recommend them. Professional, but friendly service, especially for someone who is new to the game. They make everything hassle-free." - Lorraine
Get in Touch
If you're looking for a reliable and experienced letting agent in Coventry, look no further. Contact us today to discuss your property letting needs, and we'll be delighted to assist you every step of the way.
General Overview
The reviews are a mixed bag, with some tenants expressing satisfaction with the services provided by Complete Residential Lettings, while others have had negative experiences.
Positive Experiences
Some reviewers have had positive experiences with the agency, stating that they are responsive to issues, friendly, and professional. They have also praised the online property repair portal and the speed at which issues are resolved.
Negative Experiences
However, many reviewers have had negative experiences with the agency, citing issues such as scams, unhelpful staff, and refusal to refund deposits. Some have also reported that the agency does not respond to issues or fix problems with the properties.
Common Issues
Some common issues that have been reported by reviewers include:
- Scams: Some reviewers have reported being scammed out of their deposits or being tricked into paying unnecessary fees.
- Unhelpful Staff: Many reviewers have reported that the staff at Complete Residential Lettings are unhelpful and unresponsive to issues.
- Property Maintenance: Some reviewers have reported issues with the maintenance of the properties, including defects and lack of repairs.
