Your trusted property partner in Norwich
At Prolet, we're a team of experienced property professionals dedicated to offering unparalleled support and guidance to tenants, students, and landlords across Norwich and Norfolk. Established in 1993, we've built a reputation for exceeding expectations and forging strong relationships with our clients.
Our Expertise
Our comprehensive range of services cover every aspect of the rental process, ensuring a seamless and stress-free experience for all parties involved.
For Tenants and Students
- Expert guidance on finding the perfect property
- Comprehensive inventory and viewing arrangements
- Transparent communication and responsive landlord support
- Assistance with tenancy agreements and paperwork
- Access to trusted maintenance and repair services
For Landlords and Property Owners
- Comprehensive market knowledge and valuation expertise
- Efficient tenant screening and referencing
- Competitive rental prices and optimized returns
- Detailed property management and maintenance planning
- Comprehensive reporting and transparency
Our Philosophy
At Prolet, we believe in:
- Tailored approach: We tailor our services to meet your unique needs and requirements.
- Customer-centricity: Your satisfaction is our top priority.
- Local Expertise: Our deep understanding of the Norwich and Norfolk market ensures you get the best results.
- Open Communication: We maintain clear and regular communication throughout the process.
- Transparency & Integrity: We are committed to open communication and ethical practices.
The Prolet Promise
When you choose Prolet, you get:
- Responsive and personalized service
- Competitive fees and transparent pricing
- Industry-leading expertise and market knowledge
- Unwavering commitment to your satisfaction
Join us on our journey to finding your perfect property and making your rental journey smooth and enjoyable!
Professionalism and Customer Service
Many reviewers have praised Prolet for their professionalism, customer service, and friendly staff. They have been impressed with the office team's communication, knowledge, and helpfulness in resolving problems. Reviews highlight that Prolet's staff are always available, responsive, and professional.
Property Management and Maintenance
Several reviewers have commended Prolet for their efficient property management and maintenance services. They have praised the team for dealing with issues quickly and resolving problems in a timely manner. Tenants have reported that their properties were well-maintained and any issues were dealt with swiftly.
Views and Experience
While some reviewers have had a positive experience with Prolet, others have expressed frustration and disappointment. A few reviewers have reported poor customer service, feeling ignored or disregarded by some staff members. Some have also criticized Prolet for being untransparent and unclear in their dealings.
Conclusion
Prolet has received overwhelmingly positive reviews, with many tenants praising their professionalism, customer service, and efficient property management. However, a few reviewers have reported negative experiences, citing poor response times, unclear communication, and unprofessional staff.
