Your trusted partner in property
At Hall and Benson, we are a dynamic and successful Estate Agents with a heritage dating back to 1993. During this time, we have expanded to create a network of Sales and Lettings offices covering the key residential markets in Derbyshire. Our commitment to the highest level of professional and personal customer service has been the cornerstone of our success.
Our Services
At Hall and Benson, we understand the importance of having the right property to call home. Whether you're looking to buy, sell, rent, or let a property, our experienced team is dedicated to making the process as smooth and stress-free as possible. We offer a comprehensive range of services, including:
- Residential Sales: Our highly motivated sales teams are dedicated to achieving the best possible results for our clients.
- Residential Lettings: Renting a property with us is simple and convenient. Our experienced lettings team will guide you through the process from start to finish.
- Mortgages: We work with a selected panel of lenders to find the right mortgage for you.
- Surveys and Valuations: Our team of experienced surveyors and valuers will provide you with accurate and unbiased opinions on the value of your property.
- New Homes: We offer a wide range of new homes, from apartments to family homes, in some of the most sought-after locations in Derbyshire.
- Signature Wil Writing: Our legal team will guide you through the conveyancing process, ensuring that your property purchase or sale is completed efficiently and effectively.
- Online Auctions: Our online auctions provide a platform for property buyers and sellers to transact property in a secure and transparent environment.
Our Commitment
At Hall and Benson, we are committed to delivering exceptional service to every customer, every time. We understand the importance of effective communication, professionalism, and attention to detail. Our team is dedicated to providing a personalized and tailored service to each and every client.
Testimonials
We take pride in hearing from our satisfied clients:
- "Excellent service from friendly and helpful staff." - Mrs. J. R. Kincardineshire
- "We sold our last house with Hall & Benson 5 years ago and could not fault them." - Mrs. E. M. Derbyshire
- "Having been a landlord for 22 years, I can truthfully say that I have yet to come across a letting Agent like Hall & Benson who fire on all cylinders." - Mr. A. S. Derbyshire
Customer Service Experiences
The reviews highlight a mixed bag of customer service experiences. One reviewer had a horrific experience with the company, citing a lack of communication, unreturned calls and emails, and a general sense of disorganization. This reviewer had to chase the company for updates and was left stressed and worried about the progress of their move.
Positive Experiences
On the other hand, the majority of reviewers had positive experiences with the company. They praised the staff for being friendly, helpful, and knowledgeable. Several reviewers specifically mentioned Chris Astill, a mortgage advisor, for his excellent service, patience, and ability to explain complex mortgage options clearly.
Standout Staff Members
Other staff members, such as Emily, Kate, Meghan, James, and Natalie, were also mentioned for their exceptional customer service. Reviewers appreciated their attention to detail, prompt responses, and ability to make the home buying or selling process as smooth as possible.
