Your trusted partner in property
At TMS Management Solutions, we pride ourselves on being a professional letting agents and property experts, offering a wide range of services to help you manage your property efficiently. Our team of experienced and specialist property letting and management experts handle all related property management issues, from minor repairs to full refurbishments. We believe that it is essential to provide exceptional service to our clients, which is why we have made it our mission to understand what our clients need and expect from a property management company.
Our Service
At TMS Management Solutions, we offer a comprehensive range of services designed to make property management as seamless as possible for our clients. Our Full Service package includes a wide range of benefits, such as managing all tenant contact, managing all maintenance issues, serving any required notices, carrying out routine inspections, ensuring all legal requirements are met, and much more. We also offer a competitive pricing structure, with a flat rate fee of 10% on a monthly basis, ensuring your rental income is protected.
Our Expertise
Our team has years of experience within the property industry, giving us the expertise and knowledge to manage your property effectively. We understand what it takes to find suitable tenants, manage day-to-day operations, and handle any issues that may arise. We believe that our expertise sets us apart from other property management companies, who often prioritize numbers over people.
Our Commitment
At TMS Management Solutions, we are committed to providing exceptional service to our clients, ensuring that your property is managed professionally and efficiently. We believe that it is essential to understand what our clients need and expect from a property management company, which is why we take the time to listen and understand your requirements.
Our Offices
We are proud to be situated in Derby, Derbyshire, and cover a wide range of areas, including Derby, Nottingham, and Lincoln. Our office is conveniently located at 6 The Town House, 123-125 Green Lane, Derby, DE1 1RZ, and we are open Monday to Friday 8:30 am - 6:00 pm and Saturday 9:00 am - 12:00 pm.
Overall Experience
The reviews suggest that TMS generally provides a positive experience for its clients, with many praising the team's efficiency, helpfulness, and professionalism.
Positive Aspects
- Fast and efficient service, with prompt replies and resolution of issues
- Friendly and helpful staff, with special mentions for Tom, Robyn, Manpal, and Scott
- Good communication and transparency throughout the process
- Professional and knowledgeable team, with a partnering approach for landlords
- Well-maintained properties and prompt resolution of maintenance issues
Negative Aspects
- Some clients have experienced rude and unprofessional behavior from the team
- Issues with cleanliness and maintenance of properties, including mold and dirty conditions
- Some clients feel that the company is more interested in making money than providing good service
- Difficulty in getting deposits back, with some clients feeling that the company is unfair and inconsiderate
