Delivering exceptional service, every time
At Parkinson Property, we pride ourselves on being a friendly, customer-oriented business, dedicated to providing exceptional lettings and property management services in the Lancaster and Morecambe area. With over 30 years of experience, we have established ourselves as one of the largest and most trusted independent letting agents in the region.
Our Services
We offer a comprehensive range of services, designed to meet the unique needs of landlords, tenants, and leaseholders. For landlords, we provide a complete property management service, including let-only options for those who want to manage their properties themselves. Our dedicated property managers work tirelessly to ensure that your property is well-maintained, and that your tenants are happy and content. For tenants, we offer a wide range of properties to suit all budgets and preferences, from stylish apartments to spacious houses. And for leaseholders, we provide expert block management services, ensuring that your building is well-maintained and that your interests are protected.
Our Story
Established in 1986, Parkinson Property has grown significantly over the years, expanding our services to meet the changing needs of the local community. In 2012, we launched our block management service, which has since grown organically through recommendations and word of mouth. Today, we manage over 460 residential properties and over 500 units in our block management portfolio, making us the largest independent agent in the area.
Our Promise
At Parkinson Property, we are committed to providing a high level of service, combined with competitive pricing and a friendly, approachable attitude. We are accredited by the government-backed Property Ombudsman, which provides protection for both landlords and tenants. Our dedicated team of property managers and support staff are passionate about delivering exceptional customer service, and we strive to build long-term relationships with our clients.
Our Values
At Parkinson Property, we believe in operating with integrity, honesty, and transparency. We are committed to providing clear, competitive, and straightforward pricing, with no hidden catches or fees. We are dedicated to building trust with our clients, and we strive to deliver exceptional service, every time.
Overall Experience with Parkinson's Property
Positive Reviews
Parkinson's Property received high praise from some reviewers, who appreciated the helpful and efficient service provided by the staff, particularly Isobel, who went above and beyond to assist with issues. Some reviewers appreciated the prompt viewing arrangements, quick responses to enquiries, and the friendly and understanding nature of the staff.
Negative Reviews
However, many reviewers had a negative experience with Parkinson's Property, citing poor communication, unresponsiveness, and a lack of resolution to maintenance issues. Some reviewers reported having to wait for extended periods for issues to be resolved, while others experienced difficulties with deposit returns and poor customer service.
Specific Issues
Some specific issues that arose included:
- Unresolved maintenance issues, such as leaky roofs and broken boilers
- Poor communication and unresponsiveness from staff
- Delayed deposit returns and disputes over deposit deductions
- Inadequate property maintenance and poor condition of rental properties
- Rudeness and unhelpfulness from some staff members
Praise for Individual Staff Members
Some reviewers singled out individual staff members, such as Isobel, for their exceptional service and dedication to resolving issues.
