Big enough to cope. Small enough to care.
At Ford's Residential Property Management, we pride ourselves on being the leading property management specialists in Cheshire and across the UK. With years of experience and a team of highly skilled professionals, we offer a comprehensive range of services tailored to meet the unique needs of our clients.
Our Services
Our property management services are designed to provide a hassle-free experience for our clients, whether they are homeowners, residents, or property developers. Our team of experts will take care of all aspects of property management, including regular site visits, maintenance and repairs, service contracts, insurance, and financial administration. We understand the importance of attention to detail and personalized service, which is why we tailor our approach to meet the specific needs of each client.
Our extensive range of services includes:
- Carrying out regular site visits and meeting with directors and residents as required
- Arranging and monitoring regular service contracts, such as window cleaning and gardening
- Facilitating and administering competitive quotations for larger items of work
- Engaging other professional services, such as civil and structural engineers and chartered surveyors, as required
- Considering annual and forecasted service charge requirements
- Arranging buildings, terrorism, public liability, and employers' liability insurances
- Dealing with insurance claims and corresponding with solicitors during pre-sale enquiries
- Maintaining comprehensive records of company finances and administering service charge income and expenditure
- Providing periodic statements of income and expenditure, together with copy invoices, if required
- Holding the appointment of company secretary and dealing with all related statutory requirements
- Convening, chairing, and taking minutes of all general meetings
- Liaising with residents and third parties regarding estate matters
- Offering advice and guidance on lease-related matters, neighbourly relations, and disputes
Our Team
Our team, led by Daniel Ford MRICS, is dedicated to providing exceptional service and tailored support to our clients. With years of experience in property management, we have earned a reputation for being reliable, efficient, and responsive to our clients' needs.
Our Philosophy
At Ford's Residential Property Management, we believe in building long-term relationships with our clients, based on trust, transparency, and exceptional service. Our goal is to provide a seamless and stress-free experience, allowing our clients to focus on what matters most.
Poor Service and Communication
The reviews highlight numerous issues with the management company, including poor communication, inefficient service, and extortionate service charges. One reviewer, Abbie Priestley, complains about the company's lack of responding to requests and only being efficient when chasing payments. She also criticises the high service charge, which has increased significantly over the years. Abbie's experience is echoed by James Horrocks, who describes the management company as "absolutely useless" and "a nightmare to deal with".
James highlights specific issues, including the company sharing his personal phone number with others without consent, attempting to charge him personally for repairs, and consistently chasing him for management fees despite him no longer owning the property. Both reviewers conclude that the company is more interested in making a profit than providing decent service or management.
Non-Compliance and Lack of Efficiency
The reviews also point out instances of non-compliance and inefficiency. Abbie mentions that the company hiked the service charge to an unacceptable 180 per month, which has increased several times a year. James notes that the company has failed to comprehend that he is no longer responsible for the property after selling it, despite numerous emails and solicitor's calls.
Conclusion
The reviews paint a picture of a management company that is more concerned with making a profit than with providing adequate service or communication. The lack of efficiency and non-compliance raises serious concerns about the company's ability to manage properties effectively.
