Caring for your home, and your neighbours' homes, one home at a time.
A Dedicated Team Providing Bespoke Property Management Solutions Across Dorset, Hampshire and the Isle of Wight
Castleford Management offers a comprehensive property management service across Dorset, Hampshire, and the Isle of Wight, catering to residents and developers alike. With over 30 years of experience, our team understands the unique challenges and opportunities associated with managing multi-occupancy properties.
Our Vision
Our vision is to be the best property management company in the region, known for our exceptional customer service, tailored solutions, and dedication to creating a thriving community spirit within the properties we manage.
Our Culture
At Castleford Management, we value:
- Customer Focus: We prioritize understanding and exceeding the needs of our clients through open communication and personalized attention.
- Integrity: We maintain the highest ethical standards and transparency in all our dealings.
- Collaboration: We work as a team, drawing on the expertise of our diverse staff and wider Qdime Group network.
- Continuous Improvement: We actively seek ways to enhance our services and optimize client satisfaction.
Working for Us
Our team of experienced professionals are highly skilled in all aspects of property management. They are committed to providing outstanding customer service, meticulous attention to detail, and proactive problem-solving skills. We invest in ongoing training and development, ensuring our staff stay abreast of industry trends and regulations.
Our Services
We offer a comprehensive range of services tailored to meet the individual needs of our clients:
Standard Property Management Service
- Rent collection and rent arrears management
- Property inspections and routine maintenance
- Tenant communication and communication portals
- Financial reporting and budgeting
- Responsive repairs and maintenance coordination
Consultation
- Development of tailored management plans
- Major works planning and cost estimates
- Risk assessment and mitigation strategies
24/7 Services
- Emergency repairs and security assistance
- Online tenant portal for account management and communication
Property Management Only Service
- Comprehensive management services without tenant finding and rent collection
Other Specialist Services
- Tenant finders fees (optional)
- Inventory preparation and check-out reports
- Rent guarantee schemes
Talk to Us Today
Contact us to discuss your property management needs and discover how Castleford Management can help you create a thriving and well-managed community.
Company Credibility
It appears that Castleford management has a questionable reputation, with most reviewers expressing extreme dissatisfaction with their services. The majority of reviews (17 out of 19) are one-star ratings, indicating a severe lack of satisfaction with the company's performance.
Communication Issues
Several reviewers have expressed frustration with Castleford's lack of response to their queries, with some reporting that emails and phone calls go unanswered for extended periods. This lack of communication has led to a sense of abandonment and has caused significant stress for customers.
Incompetence and Negligence
Multiple reviewers have reported instances of incompetence and negligence on the part of Castleford's employees. This includes failure to address maintenance issues, inability to provide necessary documentation, and even altering locks without warning.
High Staff Turnover
Many reviewers have commented on the high turnover of staff at Castleford, with some reporting that employees do not last long in their positions. This has led to a sense of instability and unpredictability in their interactions with customers.
Avoiding Castleford
The overwhelming majority of reviewers advise others to avoid Castleford management at all costs, citing the company's incompetence, lack of communication, and overall poor performance.
