Optimizing Your Property Portfolio, Delivering Maximum ROI
Quay Living is a family-owned and independent estate and letting agent based in Poole, Dorset. Established in 2006, Quay's partners, Duncan and Helen Challis, a husband-and-wife team, founded the business to provide a comprehensive one-stop property service. Quay Living's mission is to deliver exceptional service to clients purchasing, selling, renting, or investing in properties within the Poole and surrounding areas.
Our Culture
At Quay Living, we pride ourselves on going the extra mile. We are a young firm bringing a progressive ethos to a traditional sector. Our office in Poole is open seven days a week until 6 pm Monday to Saturday, providing a comprehensive service that reflects the importance we attach to offering a joined-up service for vendors, tenants, and investors.
Local Know-How
When we talk about local knowledge, we mean it. Being based in the heart of Poole Old Town, we have extensive knowledge of the properties within our area, whether for sales, residential lettings, or holiday lettings. Our partners both live in Poole Old Town, moments from the office, and are thoroughly immersed in the local community.
Our Services
Quay Living offers a wide range of services to cater to our clients' diverse needs. Our services include:
Sales
- Residential sales
- New homes
- Auctions
Lettings
- Residential lettings
- Holiday lettings
- Short-term lettings
- Long-term lettings
- Tenant and landlord management
Investment
- Buy-to-let
- Investment opportunities
Holiday Rentals
- High-quality holiday accommodation in Poole, Bournemouth, and surrounding areas
Why Choose Quay Living?
At Quay Living, we understand the importance of a seamless property experience. Our experienced and knowledgeable team works tirelessly to ensure that our clients receive the highest level of service. Our local know-how and industry expertise enable us to provide tailored solutions to our clients' specific needs.
Get in Touch
To learn more about how Quay Living can assist you in your property needs, please do not hesitate to contact us. We look forward to working with you.
Summary of Reviews
Experience with Quay Living
Reviews reveal a mixed experience with Quay Living, with both positive and negative comments.
Positive Experience
Efficient and Friendly Service
Many reviewers have praised Quay Living for their efficient and friendly service, with some mentioning specific staff members such as Savannah, Duncan, Hannah, Michael, and Kate. They have been found to be helpful, knowledgeable, and professional in their dealings.
Negative Experience
Incompetence and Unprofessionalism
On the other hand, some reviewers have had a terrible experience with Quay Living, citing incompetence, unprofessionalism, and a lack of common sense. They have reported being lied to, ignored, and bullied, with some even experiencing problems with deposit returns and data protection breaches.
Issues with Properties
Some reviewers have also mentioned issues with the properties themselves, such as mould, poor cleaning, and lack of maintenance. They have also reported difficulties in getting responses from staff and resolving problems.
