Transforming the way you experience property
Carvels is a trusted, experienced letting agency based in Norwich, Norfolk. We specialize in assisting landlords and tenants navigate the rental market with professionalism and care. Founded on the principles of transparency, communication, and personalized service, we strive to create a seamless and successful rental experience for all our clients.
For Landlords
- Full Property Management: Comprehensive handling of all aspects of tenancy, including tenant recruitment, rent collection, property maintenance, and communication management.
- Let Only: We find suitable tenants for your property and handle the contractual agreement without taking over day-to-day management.
- FREE Property Appraisal: Our experienced valuers provide accurate and reliable assessments to determine your rental potential.
- Dedicated Support: Our team of property professionals is available to address your concerns and guide you through the process every step of the way.
For Tenants
- Extensive Property Selection: Choose from a diverse range of quality properties in prime locations throughout Norwich.
- Clear & Transparent Information: We provide comprehensive tenant guides and detailed property information to ensure a smooth move-in experience.
- Responsive Support: Our team is readily available to address maintenance issues, answer tenant inquiries, and resolve any concerns promptly.
- Dedicated Property Manager: Each tenant is assigned a dedicated property manager who handles their concerns and ensures their needs are met.
More than just a letting agency, Carvels offers
- Local Expertise: We have an in-depth understanding of the Norwich rental market and its nuances.
- Tailored Solutions: We take the time to understand your specific needs and goals to deliver a customized service tailored to your requirements.
- Hassle-Free Experience: From property valuation to tenant selection and rent collection, we handle all the logistics efficiently and professionally.
Reviews
Positive: Carvels has been praised for their professionalism, responsiveness, and efficiency in handling tenancy-related matters.
Negative: Carvels has been criticized for poor communication, unprofessional behavior, and unhelpfulness in resolving issues.
COMPANY PERFORMANCE
Positive Experiences
Several reviewers have had positive experiences with Carvels, praising their professionalism, responsiveness, and efficiency in handling tenancy-related matters.
Negative Experiences
On the other hand, some reviewers have had negative experiences, criticizing the company's lack of professionalism, poor communication, and unhelpfulness in resolving issues.
Specific Issues
- Delays in resolving problems, such as with repairs
- Rude and unprofessional behavior from staff
- Poor communication, including lack of updates and unreturned calls
- Issues with deposit repayment
- Unhelpfulness in resolving issues during and after tenancy
Praise for Specific Staff Members
- Anna was praised for being accommodating, professional, and humane during the pandemic.
Be the first to review Carvels Lettings.
Write a Review
