Your Properties, Our Expertise, Your Peace of Mind
New Forest and Waterside Lettings is a dedicated family-run business with a wealth of experience in the lettings and property management industry. With over 80 years of combined experience, our team is committed to providing a stress-free and uncomplicated service for both landlords and tenants. Based in Totton & New Forest, our extensive local knowledge enables us to offer a highly professional service to our clients. Our experienced team can advise you on all aspects of property investment, lettings, and management. We are an innovative company that understands the importance of peace of mind, reliability, and the high level of service demanded by our clients.
Services for Landlords
At New Forest and Waterside Lettings, we are committed to advertising your property extensively with every means at our disposal, including our dedicated website, Rightmove, local newspapers, and prominent 'TO LET' boards. We offer competitive commission rates, allowing you to choose between our tenant find and full management services. Our full management service provides peace of mind, as we take care of the responsibility of being a full-time landlord. We conduct full referencing and all necessary administrations, compile agreements and detailed inventories, and register and hold deposits with the Deposit Protection Service. Our team ensures compliance with current gas, electric, fire, and energy regulations, working alongside highly competent local contractors.
- Tenant Find: 550 +VAT (660 inclusive of VAT)
- Full Management: 10% +VAT
Services for Tenants
Our team at New Forest and Waterside Lettings is dedicated to helping you find your next home. We offer a diverse portfolio of properties to suit all budgets and tastes. Our properties are presented at their very best, with photographs, descriptions, and maps on both our own dedicated website and Rightmove. Our experienced staff accompanies all viewings and provides feedback. We ensure that all properties meet current regulations and work with trusted local contractors to maintain high standards.
Our Team
David Taylor BA(hons) Pg Cert MARLA, Senior Valuer - Partner
Kim Taylor, Property Manager - Partner
Katherine Chandler, Management Support
Louise Taylor, Management Support
Customer Experience
The customer experience with this estate agent has been a mixed bag. On the one hand, some customers have reported very poor service, with unreturned calls and unprofessional behavior. On the other hand, others have had a very positive experience, with efficient and professional service.
Positive Aspects
Some customers have praised the estate agent's friendly and professional manner, with particular mention of Kim's helpfulness. Others have appreciated the simplicity of the process and the lack of extortionate charges.
Negative Aspects
Unfortunately, some customers have had a very negative experience, with unreturned calls, cancelled viewings, and a general lack of professionalism. One customer was even hung up on when they called to express interest in a property.
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