Estate Agents You Can Trust: Your Ideal Choice
At 2Roost Estate Agents, we are a local and independent estate agent with over 20 years of experience in residential property sales and rentals. Our team is dedicated to delivering exceptional customer service, tailored to meet the unique needs of each client. With a deep understanding of the local property market, we offer a wide range of services to ensure a stress-free experience for our clients.
Our Services
Our comprehensive range of services includes:
- Property Sales: We pride ourselves on our ability to match clients with their dream homes, providing exceptional customer service and expert advice throughout the sales process.
- Property Rentals: Our team has extensive knowledge of the rental market, ensuring that we can find the perfect property for tenants and ensure a smooth tenancy process for landlords.
- Lettings Information: We provide comprehensive information on the lettings process, including our competitive fees and packages specifically designed for landlords and tenants.
- Sell Your House: Our expert valuers will provide a free valuation of your property, helping you to determine the best asking price and ensure a successful sale.
Why Choose 2Roost?
At 2Roost, we stand out from the crowd by offering a unique approach to estate agency. Our commitment to exceptional customer service, combined with our extensive local knowledge, sets us apart from other agencies. We believe in building strong relationships with our clients, providing personalized support every step of the way.
Meet the Team
At 2Roost, our team is comprised of experienced and knowledgeable professionals, dedicated to delivering exceptional customer service. Meet our senior partners, Helen Crowder and Paula Cranstone, who have over 20 and 15 years of experience respectively in residential sales. Anton Chattoo, our senior partner for lettings, has over 10 years of experience in residential lettings.
Our Values
At 2Roost, we are committed to providing a professional and personalized service to each and every client. Our team is dedicated to delivering exceptional results, tailored to meet the unique needs of each client. We believe in building strong relationships, based on trust, integrity, and a deep understanding of the local property market.
Contact Us
For further information or to discuss your property needs, please do not hesitate to contact us. You can reach us at 0114 2878696 (Sheffield Branch) or 01709 437390 (Rotherham Branch). Alternatively, you can email us at email protected.
Response to Client Feedback
The reviews provided by clients of 2Roost estate agency reveal a predominantly positive experience. Client Satisfaction, clients have reported excellent service, responsiveness, and professionalism from the agents, with several praising specific agents such as Rob, Charlotte, and Tanya. The reviews highlight the agency's ability to provide a seamless and stress-free experience, with staff going above and beyond to keep clients updated and supported throughout the process.
In contrast, Negative Experiences, a few reviews have raised concerns regarding client treatment, particularly in the case of a family with children, who reported discrimination and a lack of apology from the agency. Another reviewer had a poor experience as a buyer, citing difficulties in getting viewings, unresponsive communication, and eventually being informed that the house had already sold.
Service Praise
Many clients have praised the excellent service provided by 2Roost, highlighting the agency's responsiveness, professionalism, and ability to provide a smooth and stress-free experience.
Service Criticism
A few reviewers have criticized the agency's service, citing issues with responsiveness, communication, and treatment of clients, particularly those with families.
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