The Estate Agent That Makes It Easy
At Nina Estate Agents & Lettings Ltd, we are a family-run business with over 32 years of experience within the estate agency industry. Led by Nina Chivers and her husband Rob, a seasoned expert, and supported by her son Joe, an experienced valuer and photographer, our team combines knowledge, trust, and passion to deliver exceptional services to our valued customers. With a team of dedicated staff, many of whom have been with us for over 14 years, we have built a strong reputation in the local market.
Our Services
Whether you're looking to sell your home, buy a new house, rent a property, or have Nina Estate Agents and Lettings Ltd manage your rental property, our team are on hand to make the whole process as stress-free as possible. Our services include:
- Free mortgage decision in principle, providing you with valuable information to help you make informed decisions
- Free mortgage setup with an adviser, where our team collaborates with trusted mortgage advisers who have access to the whole mortgage market
- Full marketing package, showcasing your property in the best light with professional photography, unlimited photographs, floor plans, and a 3D video tour to attract potential buyers
- Extensive online exposure, advertising your property on all major property portals and social media platforms to reach a wider audience
- Accompanied viewings and honest feedback, personally accompanying all property viewings, providing honest feedback and insights
- Property Portal Access, where you can track updates, view viewing schedules, and stay informed about the progress of your sale
In addition to our sales services, we also specialise in lettings. With the ever-changing regulations in the rental market, our experienced team is well-versed in Rent Smart Wales laws. Whether you are a landlord seeking reliable tenants or a tenant in search of a suitable rental property, our lettings team is here to assist you.
Why Choose Us?
At Nina Estate Agents & Lettings Ltd, we pride ourselves on our personal touch, local market expertise, and professional accreditation. We understand the importance of building trust and providing exceptional customer care throughout the entire sales process. Our team takes the time to listen to your needs, and our dedicated staff ensures a stress-free experience.
Positive Experiences with Nina Estates
The majority of reviewers had a positive experience with Nina Estates, praising the staff for their professionalism, efficiency, and helpfulness. Many reviewers mentioned specific staff members, such as Pauline, David, and Joe, who went above and beyond to ensure a smooth and stress-free experience. The reviewers appreciated the regular updates, prompt responses to queries, and the overall friendly and courteous service.
Criticism of Nina Estates
However, a few reviewers had a negative experience with Nina Estates. Some reviewers felt that the staff were rude, unprofessional, and lacked patience. One reviewer was disappointed with the dishonesty of the agency, feeling that they were not transparent about the reason for declining their rental application. Another reviewer was unhappy with the way they were treated over the phone, feeling that the staff member was condescending and unhelpful.
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