Exceeding your expectations, every time.
At Frowens, we take pride in being the oldest established estate agency in Stroud, with over 60 years of experience. Our family-run independent agency prides itself on providing a personal yet professional service, catering to each individual's needs whether you're buying, selling, or simply browsing. We are dedicated to helping you every step of the way, with a friendly, trustworthy, committed, and experienced service that you will be happy to recommend to others.
Our Services
As a leading estate agency in Stroud, we offer a comprehensive range of services designed to make your property journey as smooth and stress-free as possible. From selling and letting properties to providing Energy Performance Certificates (EPCs) and financial services, we have the expertise and resources to meet your unique needs. Our team of experts will guide you through every step of the process, ensuring that you receive the best possible service and results.
Our Approach
At Frowens, we understand that every individual has unique requirements, which is why we take a tailored approach to meet your specific needs. Whether you're a first-time buyer, seller, or investor, we will work closely with you to understand your goals and aspirations, providing a personalized service that exceeds your expectations. Our team is committed to going the extra mile to ensure that you receive the best possible outcome, with a focus on quality, integrity, and customer satisfaction.
Our Expertise
With over 60 years of experience, we have a deep understanding of the local property market and a proven track record of success. Our team of experts has sold everything from lock-up garages to 10-bedroom mansions with ballrooms, and we specialize in niche areas such as narrowboats and park homes. We have the knowledge, skills, and expertise to handle even the most complex and unique properties, ensuring that you receive the best possible results.
Our Commitment
At Frowens, we are committed to providing an exceptional service that meets the highest standards of quality, integrity, and customer satisfaction. We believe in building long-term relationships with our clients, and we strive to exceed your expectations at every stage of the process. Whether you're buying, selling, or letting a property, we are dedicated to making your experience with us as smooth, stress-free, and successful as possible.
Positive Feedback
The majority of reviewers praised Frowens for their excellent service, citing helpful and knowledgeable staff, efficient communication, and a willingness to go the extra mile. Many reviewers appreciated the personal touch and professional approach provided by the team, particularly Alvin, who was mentioned by name for his expertise and guidance throughout the sales process.
Negative Feedback
However, some reviewers expressed concerns over inconsistent communication and friendliness among the staff. Some tenants felt that they were not adequately informed about important matters, and interactions with staff members could be hit or miss, ranging from pleasant to rude. There were also concerns about the lack of professionalism in handling conflicts, with some staff displaying a confrontational tone in emails and phone conversations.
Overall Experience
While Frowens received mostly positive reviews for their sales services, they faced criticism for their communication and conflict resolution skills when dealing with tenants.
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