Viking Resource Centre

At Ongo, we are more than just a housing provider. We are the largest provider of homes in North Lincolnshire, and we keep our customers firmly at the heart of everything we do. We are committed to providing high-quality, affordable homes for our customers, and we continually strive to improve our services and support to meet the changing needs of our community.

Our Mission

Our mission is to deliver first-class housing services that meet the needs of our customers. We aim to provide safe, comfortable, and affordable homes that allow our customers to thrive and live fulfilling lives. We believe in the importance of strong, supportive communities and are dedicated to helping our customers and the wider community to succeed and grow.

Services Offered

We offer a wide range of services designed to support our customers and the wider community. From finding a new home to providing financial support, we are here to help. Our services include:

• Homes to Rent and Buy: We have a variety of homes available for rent and sale, ranging from apartments to family homes.
• Tenancy Management: We provide comprehensive tenancy management services, including support with repairs, maintenance, and tenancy agreements.
• Financial Support: Our dedicated team can help you discover grants and offer guidance on how to save money.
• Skills and Personal Development: We work with local training and recruitment partners to help you develop your skills and succeed in your personal and professional life.
• Mental Health Support: Our team of dedicated councillors can offer confidential support if you feel or someone you know needs help.

Tenant Engagement

At Ongo, we believe that tenant engagement is crucial to delivering the type of first-class service we are known for. We regularly engage with our customers to understand their needs and preferences, and we work closely with local communities to deliver services that meet their requirements. We encourage our customers to get involved in our services and to help us shape our future.

Awards and Recognition

We are proud to have been awarded 'Excellence in the Community Award' for our commitment to providing high-quality housing services and supporting our local community. We continually strive to improve our services and are committed to achieving excellence in all that we do.

News and Events

We keep our customers and the wider community up to date with the latest business, industry, and local news. Whether it's updates on our services, success stories, or local events, we believe in keeping you informed and involved.

Customer Feedback

We value our customers' feedback and continually use it to improve our services. If you have any feedback, please don't hesitate to get in touch. We are always looking for ways to enhance our services and support to meet the changing needs of our customers.