Providing a quality service, not just a list of properties
At CRJ Lettings, we are an independent letting agent based in Chichester, West Sussex, committed to providing a more personal, efficient, and transparent service to both landlords and tenants. Our mission is to provide a superior level of service, clarity, and simplicity in our pricing and operations, setting us apart from other agencies.
Our Service and Fees
We understand that the costs of letting out a property are relatively similar, regardless of its size and location. That's why we believe that our fixed fee structure is fair and reasonable. Our pricing is straightforward, with no hidden extras or VAT. We pride ourselves on being transparent about our charges, making it easy for you to understand and budget for our services.
Fixed Fee Philosophy
At CRJ Lettings, we believe that every property, regardless of its size or location, deserves a professional and personalized lettings service. Our fixed fee philosophy is designed to provide a transparent and cost-effective solution for landlords and tenants alike. We believe that our low, fixed fee makes it possible for us to attract good tenants, who tend to be more reliable in paying their rent and looking after a property.
No Hidden Extras
We are committed to providing a hassle-free experience for our landlords and tenants. That's why we do not charge for routine maintenance, nor do we markup invoices for our own gain. We are completely transparent about our charges, making it easy for you to understand and budget for our services. Our additional, optional, services (rent protection insurance, EPC's, Gas Safety Certificates) are clearly priced, with no hidden extras.
No VAT
As a small, dedicated lettings business, we are not VAT registered, which means you can save 20% compared to the big chain agencies. This not only benefits you but also helps us to keep our costs low and our services affordable.
Accreditation and Memberships
We are accredited by the National Landlord Association (NLA), ensuring that our team is committed to ongoing professional development and adheres to a strict code of practice.
Online Advertising
To attract the right tenants for your property, we take full details, measurements, and photographs and upload them to a range of property websites and social media accounts, including our own unique 'Chichester property to let' Facebook group.
Rent Protection Insurance
To protect your income, we offer an optional rent protection and legal expenses insurance policy for a fixed fee of 25 per month. This insures against tenant's not paying their rent, whilst also covering legal expenses.
Why Use Us?
At CRJ Lettings, we believe that trust and transparency are essential in any letting agency. That's why we actively seek reviews from our landlords and tenants, ensuring that you can trust us to manage your property with the highest level of professionalism and care. We pride ourselves on our personal approach, dedication to customer service, and commitment to providing the best possible value for our landlords and tenants.
Exceptional Service
Clive, the representative of CRJ Lettings, has been praised by numerous clients for his exceptional service. He is described as knowledgeable, professional, and friendly, providing a customer-first approach to ensure all parties are happy. He clearly explains the process, provides recommendations, and goes above and beyond to remove stress from the experience.
Personal Attention
Clients praise Clive's personal attention to detail, highlighting that he takes the time to understand their needs and provides regular updates throughout the process. His responsiveness is also commended, with many praising his prompt responses to queries and concerns.
Thoroughness
Clive's thoroughness is a notable aspect of his service, with clients appreciating the detailed manuals and instructions he provides. His 6-monthly visits to properties to ensure they are well-maintained are also commended.
Recommendations
Many clients have recommended CRJ Lettings and Clive to others, citing the exceptional service they received. They praise the high standard of properties managed by Clive, the reasonable prices, and the professional yet friendly manner in which he conducts business.
