Our Commitment to Excellence
Living Property is an award-winning, established estate agency operating across the Waveney Valley, North Suffolk, and South Norfolk. With a passion for property and a commitment to exceptional customer service, we have become a trusted partner for countless individuals and families in their property journeys.
Our Expertise
Our team of experienced professionals offers a comprehensive range of services across both residential and commercial property, covering:
Sales & Auctions
- Private treaty sales, unconditional and conditional 'eBay' style auctions, and probate valuations.
- Expertise in selling all types of properties, from charming cottages to modern contemporary houses.
Lettings & Property Management
- Comprehensive rental management services for landlords, including tenant sourcing, tenancy agreements, rent collection, and property maintenance.
- Expertise in tenant referencing and guarantor management.
- Transparent communication and detailed reporting throughout the process.
Buying Services
- Professional guidance and support throughout the entire buying process.
- Expert market knowledge and invaluable negotiation skills.
- Personalized search options tailored to your specific needs and budget.
Our Values
At Living Property, we adhere to core values that guide us in everything we do:
- Integrity: We operate with transparency and honesty, always putting our clients' interests first.
- Professionalism: We maintain the highest standards of industry expertise and conduct ourselves with utmost diligence.
- Communication: We prioritize clear and open communication, ensuring our clients are well-informed at every stage.
- Customer Focus: We are dedicated to providing personalized attention and building lasting relationships with our clients.
Our People
Our success is directly attributed to our dedicated and talented team of professionals. Experienced and passionate, they are dedicated to exceeding your expectations and ensuring a seamless and successful experience for every client.
Contact Us Today
Whether you are looking to sell, rent, or buy a property, or require professional guidance in the market, Living Property is here to help. Contact us today and discover the difference our expertise and commitment can make in your property journey.
Overall Quality of Service
The reviews provided offer a mixed bag when it comes to the quality of service offered by Living Property. While some customers have had a pleasant experience, others have been left feeling frustrated and disappointed.
Customer Service
Some customers have reported issues with communication, with one reviewer stating that they were unable to get hold of the agency on a Saturday when they needed to cancel an appointment. Another reviewer felt that they were treated poorly when they were unable to complete a task on time due to their ADHD. On the other hand, several reviewers have praised the agency's communication, stating that they were kept up to date with every stage of the process and that the team was always available to help.
Professionalism
The agency's professionalism has also been called into question, with one reviewer feeling that the team was pushy and unhelpful. However, many reviewers have praised the agency's professionalism, stating that the team was always courteous and respectful.
Results
Despite some issues with communication and professionalism, several reviewers have reported a positive outcome when using Living Property. One reviewer reported that the agency's proactivity in completing a purchase was impressive, and several others have praised the agency's ability to smooth over any issues that arose during the process.
Conclusion
Overall, the reviews suggest that Living Property is a mixed bag when it comes to its quality of service. While some customers have had a positive experience, others have reported issues with communication and professionalism. It appears that the agency's ability to deliver results is inconsistent, and may depend on the specific agent or team member dealing with a customer's case.
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