Where your home is our priority
At Lancaster Samms, we pride ourselves on being a leading estate agency in York, with a passion for selling houses and delivering a highly professional service. Our team of experienced property professionals has a deep understanding of the local area, knowing what makes each property unique and what kind of buyer is looking for it. This expertise allows us to find the right buyers quickly and efficiently, making the process of selling your home smoother and more successful.
Our Story
Founded in 2012 by Neil Samms, Lancaster Samms has grown to become one of the most respected estate agents in York. Neil's vision was to provide a modern approach to house selling, and over the years, the agency has constantly evolved to meet the changing needs of the market. With a team of experienced valuers, negotiators, and administrators, we pride ourselves on providing a tailored service to each and every client.
Our Team
Our team comprises highly skilled property professionals, each with their own unique strengths and expertise. Neil Samms, our Managing Director, has over 15 years of experience in the property industry and has a deep understanding of the local housing market. James Nicholson, one of our Partners, has extensive knowledge of the city and surrounding areas, having lived and worked in York all his life. Elkie Buckland, also a Partner, is a highly respected valuer and negotiator with over 20 years of experience. Michelle Samms, our Director, is responsible for our property marketing material and social media posts, ensuring our properties are showcased in their best light.
Our Services
We offer a comprehensive range of services designed to make the process of buying or selling a property as smooth and stress-free as possible. Our services include:
- Property Valuations: Our experienced valuers will provide you with a detailed and accurate valuation of your property.
- Property Marketing: Our professional photography team will showcase your property in the best possible light, highlighting its unique features and charm.
- Negotiation: Our experienced negotiators will work tirelessly to secure the best possible price for your property.
- Viewings: We will arrange viewings at a time convenient to you, ensuring that potential buyers have the opportunity to fall in love with your home.
- Feedback: We will provide regular feedback on viewings, keeping you informed every step of the way.
Testimonials
"Don't just take our word for it! Our clients have spoken eloquently about their experiences with us. We've been praised for our professionalism, attention to detail, and exceptional customer service. Here are just a few testimonials from satisfied clients:
- "We would highly recommend Lancaster Samms to anyone considering selling their property in the area. The whole team was brilliant, Elkie in particular went above and beyond to ensure our sale went through smoothly." - Mr. and Mrs. Hornby
- "Neil and the team at Lancaster Samms were professional, friendly, and knowledgeable throughout the entire process. We would highly recommend them to anyone looking to sell their property in York." - Mr. D. Fjagesund
Conclusion
At Lancaster Samms, we pride ourselves on being a customer-focused estate agency, dedicated to providing the best possible service to our clients. Whether you're a first-time buyer or a seasoned seller, we're here to guide you every step of the way. Contact us today to discover how we can help you achieve your property goals.
Exceptional Customer Service
The majority of reviews highlight the outstanding customer service provided by Lancaster Samms and its team. Several reviewers mention that the agents went above and beyond to ensure a smooth and stress-free buying or selling experience. They praise the agents' professionalism, knowledge, and communication skills, which helped to alleviate any concerns or issues that arose during the process.
Exceptional Agents
Elkie and Neil are specifically mentioned as exceptional agents who provided top-notch service. Several reviewers credit Elkie with keeping them updated and liaising with solicitors to ensure a smooth process. Neil is praised for his knowledge, reassurance, and thoughtful approach.
Personal Touches
Several reviewers appreciate the personal touches and extra efforts made by Lancaster Samms to make the buying or selling process more enjoyable. One reviewer mentions receiving a "goody bag" full of treats on completion, while others praise the agents' responsiveness and willingness to go the extra mile.