Experience the Difference with Neil Kaye Estate Agents
Here at Neil Kaye Estate Agents, we pride ourselves on being the experienced, friendly, and customer-oriented estate agent company that Neil Kaye established in 2005 on Newland Avenue in Hull. Our team possesses around 70 years of estate agency experience between us, and we are all very friendly. If you are looking to buy, sell, or rent a property in the Hull & East Yorkshire region, don't hesitate to contact us.
Our Services
We offer a comprehensive range of services designed to make your property buying, selling, or renting experience as smooth and stress-free as possible. From property valuations to property management, we have the necessary knowledge and skills to provide help and assistance every step of the way. Our services include property valuations, sales, lettings, and property management, all designed to meet the unique needs of our clients.
Why Choose Us?
We are a local Hull business based on Newland Avenue in Hull, East Yorkshire, dealing with properties in all HU postcodes. We list our properties on major sites like Rightmove, Zoopla, and Onthemarket, as well as other smaller websites to maximise online exposure. Our fair, fixed fees for selling homes are inclusive of all the major marketing materials, including For Sale/To Let boards, all internet advertising, accompanied viewings (where required), and there are no hidden fees or tie-in periods lurking in the background! As an award-winning and highly-rated Hull Estate Agent, we take pride in our reputation for providing exceptional customer service and achieving excellent results for our clients.
Overview of Customer Reviews
Positive Experiences
The majority of customers have expressed high satisfaction with Neil Kaye Estate Agents, praising their professionalism, efficiency, and personalized service. Many have commended the team's kindness, helpfulness, and willingness to go above and beyond. The agents' market knowledge, communication skills, and ability to guide customers through the buying and selling process have been particularly highlighted.
Areas of Praise
- Professionalism and Efficiency: Customers have consistently praised the team's professionalism, efficiency, and attention to detail.
- Personalized Service: Many have appreciated the personalized service they received, feeling valued and supported throughout the buying and selling process.
- Market Knowledge: The agents' extensive knowledge of the local market has been highlighted as a significant strength.
- Communication: Customers have praised the team's excellent communication skills, keeping them informed and up-to-date throughout the process.
Negative Experiences
One customer reported a negative experience, citing a viewing appointment that was delayed without courtesy notification. This led to them feeling frustrated and ultimately avoiding the company.
Areas of Improvement
- Punctuality: The company could improve on punctuality, ensuring that agents arrive on time for viewings and appointments.
