Putting our customers at the heart of everything we do
At Bartrop & Dilks, we are Worksop's leading sales and letting agent, covering Retford and the surrounding areas. We take pride in providing a comprehensive and professional service to property owners and landlords alike. With extensive local knowledge and experienced staff, we aim to make the process of buying, selling, letting or renting as smooth and stress-free as possible.
Our Services
We offer a range of services to meet the needs of our clients, including:
Selling
Our tried and trusted structured sales process ensures that our vendors are kept informed every step of the way. Our team of experts will guide you through the sales process, from valuing your property to marketing it to potential buyers.
Buying
We understand that buying a property can be an overwhelming experience. Our dedicated team will guide you through the process, from finding the perfect property to securing the right mortgage.
Lettings
At Bartrop & Dilks, we pride ourselves on providing an efficient and personal service to our landlords and tenants. Our team will work closely with you to find the perfect property or tenant, ensuring peace of mind for all parties.
New Homes
We are proud to instruct the sale of some of the most exciting newly-built homes in the Worksop area. Whether you're looking to buy or sell a new home, our expert team is here to guide you through every step of the process.
Mortgages
Our experienced mortgage advisors will work with you to find the right mortgage or insurance product to meet your unique needs. We believe in providing a simple, friendly, and professional service to make your mortgage journey as smooth as possible.
About Our Team
At Bartrop & Dilks, we are passionate about providing exceptional customer service and are proud to have a team of experienced and dedicated professionals. Our directors and staff are all local to the area, and we are committed to supporting our community.
Meet the Team
Our team includes Neil Bartrop, Director and Valuer, Kara Brunt, Senior Sales Advisor, Kerry Fitzakerley, Sales Advisor, Angela Crosby, Sales Advisor, Neil Mills, CeFA DipPFS CeMAP Mortgage Advisor, Megan Coe, DipPFS Cert CII(MP) Mortgage Advisor, Lee Bartrop, MARLA Lettings Director, Jeanette Bartrop, MARLA Property Investment Manager, Beata Rychlik, Lettings Expert, Helen Thomas, Lettings Expert, Debra Hunt, Lettings Advisor, and Tracy Grogut, ACMA CGMA Accountant.
A Bit About Me
I, Neil Bartrop, was born and raised in Worksop. With over 25 years of industry experience, I founded Bartrop & Dilks in 2008. My passion is to provide exceptional customer service and have built a team of dedicated professionals who share my vision.
Excellent Service and Commitment
The majority of reviews praise the excellent service and commitment of the team at Bartrop and Dilks. They are commended for their honesty, hard work, and ability to deliver results. The sales team, including Kara and Kerry, are particularly mentioned for their exceptional service, keeping clients informed throughout the sale process and chasing solicitors when needed.
Rude and Unprofessional Behaviour
However, one review stands out for its negative experience with Helen from the lettings office. The reviewer describes her as rude, unprofessional, and lacking in respect, making them feel uncomfortable and unwelcome during a viewing. They criticize her for asking personal and financial questions, being dismissive, and failing to communicate effectively.
Summary of Reviews
The reviews highlight the importance of having a professional and respectful team, as it can greatly impact the client's experience. While the sales team is commended for their excellent service, the lettings office is criticized for their rude and unprofessional behaviour.
