Providing the best level of service at a fair cost
Sugdens Estate Agents, a distinguished independent sale and lettings agency, was established in January 2013 by business owner Mark Sugden. With over 20 years of experience in corporate estate agency, Mark aspired to create a quality agency that provides excellent customer service at a fair price. Based on our testimonials, it is evident that we are achieving this goal, as our clients appreciate our commitment to excellence. Our hands-on and personable approach, led by Mark, ensures that we maintain a strong focus on customer service, amiability, and approachability.
Our Services
At Sugdens Estate Agents, we pride ourselves on offering a comprehensive range of services tailored to meet your property needs. Our expertise includes the marketing and sale of various property types, from modern detached houses to spacious semi-detached homes and innovative townhouses. We cater to a diverse clientele, ensuring a perfect match for your property preferences.
We specialise in the following services:
- Valuation: Our quick, easy, and free valuation service is designed to help you understand the true market value of your property. This valuable information empowers you to make informed decisions about your real estate transactions.
- Property Sales: Our experienced team is dedicated to efficiently marketing and selling your property at the best possible price. We employ up-to-date IT software and personalised customer care to ensure smooth and successful transactions.
- Register Properties: To stay current with our latest listings, simply register with us. Our automated property alerts will notify you of newly available properties that meet your specific search criteria.
We understand that purchasing a property is a significant investment. That's why we offer sound, honest advice, transparent pricing packages, and regular contact and feedback. Our commitment to customer satisfaction is unparalleled, making Sugdens Estate Agents your trusted partner in all property matters.
Please note that we do not subscribe to the Client Money Protection Scheme. However, Sugden Property Ltd is part of the safeagent Client Money Protection Scheme with Accreditation Number A8156.
Exceptional Service Across the Board
Sugdens Queensbury has received an overwhelming number of 5-star reviews from their clients, highlighting the exceptional service they provide. From the initial contact to the final sale or purchase, the team at Sugdens has consistently demonstrated professionalism, efficiency, and a customer-centric approach.
Key Strengths
Throughout the reviews, several key strengths have been highlighted, including:
- Responsive and Helpful Staff: Many reviewers have praised the responsiveness and helpfulness of the staff, particularly Maxine, who has been singled out for her superb communication and customer service skills.
- Thorough and Professional: Sugdens has consistently demonstrated a thorough understanding of the property market and has provided expert guidance throughout the sales and purchase process.
- Timely and Efficient Communication: The team at Sugdens has been commended for their timely and efficient communication, keeping clients informed every step of the way through calls, texts, and emails.
- Friendly and Approachable: The reviews suggest that the team at Sugdens is friendly and approachable, making the often-stressful process of buying or selling a home a more enjoyable experience.
Exceptional Customer Service
The reviews highlight several instances of exceptional customer service, including:
- Going Above and Beyond: Sugdens has gone above and beyond to assist clients, even in difficult circumstances, such as processing a complex valuation and sale of an assisted living flat.
- Providing Support and Guidance: The team at Sugdens has provided support and guidance throughout the process, helping clients navigate any challenges or issues that may arise.
Conclusion
In conclusion, Sugdens Queensbury has demonstrated an unwavering commitment to exceptional customer service, professionalism, and efficiency. The overwhelming number of 5-star reviews is a testament to the team's dedication to providing the best possible service to their clients.
