Your Property. Our Priority.
Hughes Estate Agents Ltd is a reputable family-owned letting agency located in the heart of Chorley, Lancashire. Our agency is renowned for providing a personalised service tailored to both tenants and landlords alike. We take great pride in our attention to detail and commitment to our clients, striving to maintain a professional approach and excellent communication at all times. Our team of experienced and friendly professionals covers all areas within a 22-mile radius of Chorley, ensuring that our clients receive a reliable and dependable service.
As members of The Property Ombudsman and DPS, we are dedicated to upholding the highest standards of professionalism and integrity in all of our dealings. Our clients can be assured that their properties are in safe hands when they choose to work with us. We invite you to explore our Landlords and Tenants pages for more information about the services we offer.
Services for Landlords
At Hughes Estate Agents Ltd, we understand the importance of finding the right tenants for your property. That's why we take a hands-on approach to property management, ensuring that your property is well-maintained and that your tenants are happy and satisfied. Our services for landlords include:
- Free market appraisals
- Advertising and marketing of your property
- Tenant screening and referencing
- Rent collection and arrears chasing
- Property maintenance and repair coordination
- Regular inspections and reporting
Our team of professionals is dedicated to providing a personalised service that is tailored to your specific needs and requirements. We understand that every property and landlord is unique, which is why we offer flexible letting solutions that are designed to meet your individual needs.
Services for Tenants
Finding the right property to rent can be a time-consuming and stressful process. At Hughes Estate Agents Ltd, we aim to make the rental process as smooth and stress-free as possible. Our services for tenants include:
- Viewing and selection of properties
- Tenancy agreement preparation and signing
- Rent and deposit collection
- Maintenance and repair coordination
- Renewal of tenancy agreements
Our team of professionals is dedicated to providing a friendly and approachable service, ensuring that tenants feel supported and cared for throughout the rental process. We understand that moving into a new property can be a daunting experience, which is why we go above and beyond to ensure that our tenants feel comfortable and at home in their new property.
Testimonials
Don't just take our word for it - here's what some of our clients have to say about our services:
"I have been with Hughes lettings for the past eight years and have found them to be very professional and friendly. They have always been quick to respond to any issues and have made sure that all of my gas and electricity certificates are up to date. I would highly recommend them to anyone looking for a reliable and trustworthy letting agent." - Julie Gaskell, Chorley
"We had Hughes as our Lettings agent for 3 years and found them to be very professional and friendly. They provided an excellent service and were always available to answer any questions or concerns we had. I would highly recommend them to anyone looking for a reliable and efficient letting agent." - Luke Ashworth, Chorley
"Excellent service, very efficient and professional. I would highly recommend this Agent. They always get back to you, very friendly and helpful. Thank you! It's made my life a lot easier using an agent I can trust." - Karen Collins, Chorley
Positive and Negative Experiences
The reviews from Hughes Estate Agents reveal a mixed response from customers. Some have experienced exceptional service, professionalism, and efficiency, while others have been disappointed and concerned about the agency's practices.
Long-term Rented Properties
Several reviewers have rented properties from Hughes for an extended period, often up to 6 years. They express gratitude for the agent's services, citing professionalism, efficiency, and helpfulness in resolving issues.
Professionalism and Efficiency
Many reviewers praise Hughes's professional approach, highlighting the rapid response to queries and issues, as well as the thoroughness of the team. They appreciate the agency's ability to find high-quality tenants and handle rental issues promptly.
Disappointments and Concerns
One reviewer, however, shares a negative experience, expressing frustration and disappointment with Hughes's handling of their property. They claim that the agency re-rented the property without proper credit checks and ignored their concerns.