Putting customers' needs first
Our Vision and Values
Harbour Properties (North West) Limited operates on a foundation of integrity, transparency, and customer-centricity. Founded in 1996, we leverage over two decades of experience to provide a comprehensive range of professional services in residential lettings, property management, and sales.
Our Expertise
Our team of highly skilled and passionate professionals are dedicated to exceeding your expectations. We have a deep understanding of the local property market, enabling us to offer:
- Accurate property valuations: Informed by current market trends and comparable sales.
- Expert negotiation skills: Maximizing the value of your property.
- Clear and consistent communication: Regular updates and transparent information every step of the way.
- Tailored solutions: Customized strategies to meet your specific needs.
Lettings & Management
- Comprehensive tenant screening and referencing.
- Effective property management and maintenance.
- Rent collection and payment management.
- Detailed reporting and communication.
Sales
- Comprehensive market analysis and valuation.
- Strategic marketing campaigns tailored to your property.
- Experienced negotiation and offer handling.
- Seamless legal guidance and completion.
Additional Services
- Insurance services tailored to your property and needs.
- Comprehensive guides and information for sellers and landlords.
- Mortgage, financial, and legal advice.
- Stamp duty guidance and assistance.
Client Testimonials and Feedback
We pride ourselves on providing exceptional customer service and maintaining open communication throughout the process. Our positive client testimonials and feedback testament to our dedication and expertise.
Contact us Today
Let Harbour Properties (North West) Limited be your trusted partner in your property journey. Contact us today for a free consultation and let us guide you through the process with expertise and care.
Overall Experience
The reviews provide a mixed bag of experiences, with some customers expressing extreme satisfaction with the service, while others have had negative encounters.
Positive Reviews
The majority of positive reviews praise the professionalism and helpfulness of the staff, particularly Simon, Joanne, and Holly. They commend the efficiency and effectiveness of the agency in managing properties, finding tenants, and facilitating smooth sales. Many reviewers appreciate the regular updates, prompt responses, and attention to detail provided by Harbour Properties.
Negative Reviews
On the other hand, some reviewers have had poor experiences, citing unprofessional behavior, lack of courtesy, and inefficiency. One reviewer was left waiting outside a vacant property for 20 minutes, while another felt that the agency was working more in the interest of the buyer than the seller.
Specific Issues
Some specific issues mentioned include poor communication, lack of transparency, and a perceived bias against certain demographics (e.g., retired individuals).
