Ellis Winters is an award-winning, independently owned and operated estate agency covering Cambridgeshire, with offices in St Ives, Chatteris, and March. We're proud to say that the owners still work day to day within the business, bringing their many years of experience to bear. With over two decades of experience in the property sector, we have built a reputation for providing exceptional customer service and exceptional results for our clients.
Our team of friendly and professional property experts is dedicated to helping you achieve your property goals. Whether you're looking to buy, sell, or let a property, we're here to guide you through the process, offering expert advice and a personal touch. We pride ourselves on the quality and attention to detail in our property marketing and exceptional customer service. Our commitment to excellence has earned us a reputation as one of the top estate agents in the region.
Our Values
At Ellis Winters, we believe that honesty, integrity, and a strong sense of community are essential values in our business. We strive to build long-lasting relationships with our clients, treating each family as if they were our own. We're committed to providing outstanding service, being proactive and knowledgeable, and always putting our clients' needs first.
Our Services
We offer a comprehensive range of services to help you achieve your property goals, including:
- Sales: We have a deep understanding of the local property market, ensuring that your property is marketed to the right audience, resulting in the best possible sales price.
- Lettings: Our property management service takes care of every aspect of managing your rental property, from finding the right tenants to ensuring prompt rent payments.
- Property Management: We understand the importance of effective property management, ensuring that your investment property is well-maintained, rented promptly, and generating maximum returns.
Our Expertise
Our team of property experts has extensive knowledge of the local property market, with many years of experience in the industry. Our expertise extends to all aspects of property, from sales and lettings to property management and valuations. We're dedicated to staying up-to-date with the latest trends and developments in the property sector, ensuring that our clients receive the best advice and guidance.
Our Awards and Recognition
We're proud to have been included in the Best Estate Agent Guide for 2023 for another consecutive year, ranking us within the top 5% of estate agents across the UK. Our 'Excellent' status for both sales and lettings by the Property Academy is a testament to our commitment to exceptional customer service and results-driven performance.
Get in Touch
If you're looking to buy, sell, let, or manage a property, please don't hesitate to contact us. Our friendly and professional team is here to help you achieve your property goals. With offices in St Ives, Chatteris, and March, we're conveniently located to serve clients across Cambridgeshire.
Overall Experience
Ellis Winters Ltd has received a range of reviews, with some expressing extreme dissatisfaction, while others have had positive experiences. The company's Fenstanton office has been praised for its professional service, friendly staff, and excellent communication.
Poor Experience
The company's overall reputation has been severely tarnished by a single review, which described Ellis Winters Ltd as "dreadful" and "unprofessional". The reviewer alleged that the staff, including directors, were rude and dismissive, and that the company had breached UK laws. The reviewer had to take the company to tribunal to recover damages.
Positive Experience
Conversely, several reviewers have had exceptional experiences with Ellis Winters Ltd. They praised the company's professionalism, local knowledge, and excellent communication. Reviewers commented on the helpful and motivated staff, who kept them updated throughout the selling process. The company's willingness to support the local community was also noted.
Types of Issues
It appears that Ellis Winters Ltd's flaws primarily revolve around a lack of professionalism and respect for customers. The company's treatment of complaints and adherence to UK laws have been singled out as major issues.
