Experience the refreshing change from your typical estate agent.
At Sheff Lets and Sales, we are a genuine independent, family-run business dedicated to providing exceptional property services to the people of Sheffield. Born out of frustration with the lack of customer service in the property industry, we set out to create a refreshing change from the typical estate agent. With an intimate knowledge of our beloved city, we pride ourselves on providing honest, genuine valuations and unmatched levels of service.
Our Services
Our comprehensive range of services is designed to cater to the diverse needs of our clients. Whether you're a landlord, seller, buyer, or tenant, we have got you covered. Our property management services include fully managed and tenant find only options, ensuring that your most prized asset is in good hands. For sellers, we offer a fixed, fair pricing structure combined with honest advice and good old-fashioned customer service to ensure a smooth and stress-free sale. For tenants and buyers, we provide access to a wide range of properties, accompanied viewings, and virtual tours to help you find your perfect match.
Our Achievements
We are proud to have been recognised as an 'Exceptional Agency' and have achieved gold status in the Best Estate Agent Guide. This prestigious award is a testament to our hard work and dedication to providing exceptional customer service. Our team is friendly, personable, and professional, and we are committed to delivering a first-class service to all our clients.
Why Choose Us
At Sheff Lets and Sales, we understand the importance of building relationships and trust with our clients. We are passionate about providing a personal and responsive service that meets your unique needs. With our clear fee structure, honest valuations, and unmatched levels of service, we are confident that you will make the right decision in choosing us as your trusted property partner.
Professionalism and Quality of Service
The majority of reviewers praised Shefflets for their professionalism, responsiveness, and quality of service. Many reviewers appreciated the team's prompt communication, helpfulness, and diligence in resolving issues. Several reviewers mentioned that the team was easy to work with, and their professionalism made the property management process smooth and stress-free.
Positive Experiences
Many reviewers had positive experiences with Shefflets, mentioning that the team was courteous, attentive, and thorough in their work. Some reviewers appreciated the online paperwork process, finding it convenient and efficient. Others appreciated the team's responsiveness, even outside of business hours.
Negative Experiences
However, some reviewers had negative experiences with Shefflets. A few reviewers felt that the agency was unfair in charging them for cleaning fees and wear and tear on the property. One reviewer had a terrible experience with a rodent infestation in the property, which Shefflets failed to address promptly. Another reviewer was disappointed with the agency's failure to vet a tenant properly, resulting in significant damage to the property.
Landlord vs. Tenant Perspectives
It's notable that the reviews from landlords and tenants have different tones. Landlords generally praised Shefflets for their professionalism and quality of service, while some tenants had negative experiences, feeling that the agency prioritized the landlord's interests over theirs.
