Expertly guiding you through the world of property.
At Valentines Estate Agents, we pride ourselves on providing a personalized and professional service that is tailored to the unique needs of each client. Our team of experienced professionals are dedicated to ensuring a smooth and stress-free experience for every transaction, whether you are buying, selling or renting.
Our Approach
We believe that estate agency is 99% about people and only 1% about property. Our unique approach focuses on building strong relationships with our clients and understanding their individual needs and aspirations. We value transparency, honesty, and good stewardship, forming the foundation of our reliable and trustworthy service.
Our Expertise
Our team has extensive local knowledge and expertise in all aspects of residential sales, lettings and valuations. We are committed to providing accurate and valuable advice to our clients, ensuring they make informed decisions throughout the process.
Deborah Valentine - Founder and Director
Deborah Valentine, with over 30 years of experience in the property industry, leads our team with unwavering enthusiasm and expertise. Her deep understanding of the local market and her commitment to exceptional client service have earned her recognition as a Fellow of the National Association of Estate Agents.
Our Services
We offer a comprehensive range of services to meet the diverse needs of our clients, including:
- Sales: Residential sales, market appraisal, vendor negotiation, property marketing and sales progression.
- Lettings: Tenant finding, tenancy agreements, rent collection, property management and eviction services.
- Valuations: Accurate market valuations for sales and rentals.
Our Values
Our core values guide our interactions with clients and the wider community:
- Client-focused: We prioritize client needs and provide personalized attention.
- Transparency: We maintain open and honest communication throughout the process.
- Integrity: We adhere to the highest ethical standards and regulatory requirements.
- Community Involvement: We actively support local initiatives and engage in community events.
Join Us
If you are looking for a professional and dedicated team of estate agents who are committed to exceeding your expectations, contact Valentines Estate Agents today. We look forward to guiding you through your property journey with expertise and care.
Valentines Estate Agents: A Summary of Customer Reviews
Overall, the reviews for Valentines Estate Agents are overwhelmingly positive, with numerous 5-star ratings and glowing testimonials. The agents' professionalism, friendliness, and knowledge of the local market are consistently praised by customers.
The majority of reviews highlight the exceptional service provided by Deborah and the team. Many customers comment on their pleasant and approachable nature, ability to communicate effectively, and willingness to go the extra mile to ensure a smooth transaction.
Some reviewers specifically mention Deborah's exceptional customer service, citing her prompt responses to queries, helpful advice, and empathetic understanding of their needs.
Admin Errors and Minor Issues
Two reviews mention minor administrative errors or issues, but these are largely overshadowed by the praise for the agents' service. One reviewer notes that they were a little frustrated with the administrative errors, but considers them minor and easily forgivable given the overall excellent service.
Disappointing Experience
One reviewer had a disappointing experience with the viewing process. They felt ignored and disrespected by the agent, who was allegedly abrupt and unhelpful. This reviewer is the only one with a 1-star rating, and their experience appears to be an outlier in an otherwise outstanding track record.
