Your Property in safe hands
Who We Are
Arden Property Management emerged in 2006 as a trusted and respected operator within the Edinburgh and Lothians property market. We proudly offer comprehensive letting services to landlords and tenants alike, ensuring a seamless and stress-free experience throughout the rental process.
Our success stems from our commitment to personalized and hands-on service. Each property is assigned a dedicated property manager who directly oversees every aspect of the tenancy, ensuring that both landlords and tenants feel valued and supported.
Full Property Management
- Comprehensive management of all tenancy aspects, from marketing and tenant selection to rent collection and property maintenance.
- Transparent and inclusive fees with no hidden charges.
Let-Only Service
- Strategic marketing and tenant sourcing for your property.
- Legal documentation preparation and tenant screening.
Additional Services
- HMO Management
- Refurbishment Services
- Furnishing Services
Why Choose Arden?
- Award-winning service: Voted best in Scotland for landlord and tenant services.
- Transparency: Clear and open communication with no hidden fees.
- Dedicated team: Experienced and passionate property professionals always at your disposal.
- Client-centered approach: We understand that your needs are unique and provide a tailored solution.
What Our Clients Say
"Arden has been exceptional in managing my property. They are attentive, efficient, and always go the extra mile." - Brean Hammond
"I highly recommend Arden for any landlord or tenant seeking a professional and reliable service." - Clive Minshull
"Catriona is an outstanding property manager, always proactive and helpful." - David Downie
Contact Us Today
Get in touch with Arden Property Management to discuss your property needs and discover how we can help you achieve a seamless and stress-free rental experience.
Maintenance and Leaks
The reviews suggest that there have been issues with maintenance and leaks at some properties managed by Arden. For example, one reviewer (Duncan Tanner) reported that water leaked into his child's bedroom every time it rained, which took several attempts to resolve. This suggests that Arden may need to improve their maintenance response times and overall quality of service in this area.
Excellent Service
On the other hand, the majority of reviewers have reported positive experiences with Arden. Many reviewers have praised the agency's excellent service, professionalism, and attention to detail. Several reviewers have mentioned specific property managers who have gone above and beyond to resolve issues quickly and efficiently. Reviewers have also praised the agency's ability to market properties effectively and find suitable tenants.
Communication
Effective communication is another area where Arden has received praise. Many reviewers have mentioned the importance of prompt and timely communication, and have praised the agency for keeping them informed about any issues or maintenance work. This suggests that Arden values transparency and communication with its clients.
Mixed Experience
It's worth noting that not all reviewers have had a positive experience with Arden. One reviewer (Barry Little) reported a very poor experience at the end of their tenancy, citing issues with the return of their deposit and alleged overcharging for cleaning. This suggests that Arden may need to improve their end-of-tenancy procedures and customer service.
