Empowering Property Decisions
At Bailey and Staples Estate Agents Ltd, we are proud to be one of the most trusted and reputable estate and letting agents covering Wirral, Chester, and Ellesmere Port. With our expert team of experienced, professional, and friendly agents, we offer a comprehensive range of services designed to cater to the diverse needs of our clients.
Our Services
We offer a wide range of services, including sales, lettings, and property management, to name a few. Whether you're a landlord seeking good quality tenants, a tenant searching for a home, or a buyer looking to purchase a property, we are here to help. Our extensive local knowledge, combined with our attention to detail and conscientious attitude, ensures that we provide a service which is second to none.
Our Approach
As a forward-thinking family business, we strive to be at the forefront of the property market, investing our time and effort in ensuring that we are fully up to date with current laws and legislation. We utilise the latest marketing techniques to deliver the kind of services that you deserve. Our experienced agents will guide you through every step of the process, ensuring that your experience with us is seamless and stress-free.
Our Commitment
At Bailey and Staples Estate Agents Ltd, we are committed to providing exceptional customer service, coupled with our extensive local knowledge and expertise. We understand that every client is unique, and we take the time to tailor our services to meet your individual needs. Whether you're selling, buying, letting, or renting, we are dedicated to providing a personalised service that exceeds your expectations.
Our Values
We believe in building long-term relationships with our clients, built on trust, integrity, and a deep understanding of the property market. Our experienced agents are passionate about delivering exceptional customer service, and we strive to be at the forefront of the property market, investing our time and effort in ensuring that we are fully up to date with current laws and legislation.
Overall Experience
The reviews for Bailey and Staples Letting Agency are mixed, with some customers having a positive experience and others expressing significant dissatisfaction.
Dissatisfactory Experience
Several customers have left one-star reviews, expressing frustration with the agency's lack of professionalism, responsiveness, and care for their tenants. Ainhoa Herrero reported a terrible experience, including a property that was covered in mould, a collapsing ceiling, and poor communication from the agency. Lindsey Winson also had a negative experience, reporting that the agency was unresponsive to complaints and did not address issues in a timely manner. Neil Ledgerton also expressed disappointment with the agency, citing poor service and a lack of professionalism.
Satisfactory Experience
On the other hand, several customers have left five-star reviews, praising the agency's professionalism, responsiveness, and dedication to finding good tenants. Krex Ltd reported a positive experience, citing excellent service and the agency's ability to find reliable tenants. Matt Taylor and Helen & Adrian also had positive experiences, praising the agency's communication, professionalism, and attention to detail. Keith Moore mentioned that the agency had been helpful in dealing with their tenants on a personal level and professionally.
