Who We Are
Jigsaw Family Run Letting & Estate Agent is a highly acclaimed local agency established in 2001. We proudly serve the communities of Selby, Goole, York, Sherburn, Pontefract, and Castleford. Family-owned and run, we are licensed by the Association of Residential Letting Agents (ARLA) and the National Association of Estate Agents (NAEA) and adhere to the highest professional standards.
Award-Winning Expertise
Recognized as the 'Best Overall Agent for Customer Experience' in the local area for the past six years, we consistently deliver exceptional client service and unparalleled expertise across sales and lettings. Our team of dedicated professionals boast extensive experience, ensuring a seamless and successful experience for every client.
Dedicated Services
We offer a comprehensive range of services tailored to your needs, including:
Sales
- Free, no-obligation property valuations
- Competitive estate agency fees
- Professional photography, floor plans, and detailed property descriptions
- Comprehensive marketing strategies with broad exposure
- Expert negotiation and sale completion guidance
Lettings
- Letting and property management services
- Tenant finding and referencing
- Rent collection and payment management
- Comprehensive property maintenance and repairs
- Detailed tenant communication and reporting
Why Choose Jigsaw?
- Family-run and personally invested: We treat every client like family, offering a proactive and supportive approach.
- Unwavering communication: We prioritize clear and consistent communication throughout the process.
- Award-winning expertise: Our track record speaks for itself, with numerous awards and recognitions.
- Competitive fees: We offer transparent and competitive fees, ensuring value for money.
Get Started Today
Whether you are buying, selling, or letting, choose Jigsaw for an experience that exceeds expectations. Contact us today for a free consultation and let us guide you through every step of your property journey.
Excellent Customer Service
The reviews regarding Jigsaw Letting and Estate Agents are mixed, but many customers have expressed their satisfaction with the company's services. The team at Jigsaw are described as "brilliant" and "highly organised", giving landlords confidence in the management of their properties. Several landlords have praised the company for providing an excellent and professional service, including Sharon who has been commended for her expertise and guidance.
Poor Experience
Unfortunately, some customers have had a negative experience with Jigsaw. One tenant reported numerous issues with their rental property, including a shower door that was not safe and an extractor fan that did not work. The landlord refused to fix the issues, and the tenant had to threaten to take the matter further to get a resolution.
Another tenant had a poor experience with Jigsaw's marketing of a property, claiming that the agency showed the property to potential renters without their consent. The tenant also reported that the agency's staff had poor communication skills, which added to their frustration.
Mixed Reviews
Some customers have reported mixed experiences with Jigsaw. One reviewer had a positive experience with the agency's staff, who were "welcoming and polite". However, this reviewer's application to rent a property was eventually rejected.
Another reviewer had been pleased with Jigsaw's services in the past, but had a negative experience with the agency's handling of a maintenance issue at one of their rental properties.
Word-of-Mouth
Despite the mixed reviews, many customers have recommended Jigsaw to others, citing the agency's excellent customer service and professional approach.
