Bringing local expertise to your property journey
At Dack Property Management, we pride ourselves on being a locally-trusted agency with a reputation for professionalism and expertise in the Portsmouth property market. With a presence in central Southsea, we have built a strong reputation for delivering exceptional results and unparalleled customer service to our clients. Our experienced and locally-based property professionals have a deep understanding of the Portsmouth property market, allowing us to provide tailored solutions for landlords, tenants, and property owners alike.
Our Services
At Dack Property Management, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include residential lettings, leasehold management, and a range of property management solutions. Whether you're a landlord looking to let your property, a tenant seeking a new home, or a property owner requiring expert management services, we have you covered.
Residential Lettings
Our residential lettings service is tailored to meet the specific needs of our clients. We pride ourselves on finding professional tenants that match our clients' individual requirements, and we go the extra mile to ensure a seamless tenancy process. Our expert team will guide you through the entire process, from finding the perfect tenant to ensuring a smooth handover on moving day.
Leasehold Management
As a specialist in leasehold properties, we understand the complexities and nuances of leasehold management. Our team is dedicated to providing a comprehensive and professional property management service to freeholders and residents' association companies. We ensure that all management-related matters are carried out in an efficient and comprehensive manner, providing complete peace of mind for our clients.
Book Your Valuation
If you're considering letting your property or simply want to know the real-world implications of becoming a landlord, we're here to help. Our services include a fully managed tenant find service or rent collection only. Our expert team will work closely with you to understand your individual needs and provide tailored solutions to ensure you achieve the best possible outcome.
Why Choose Dack Property Management?
At Dack Property Management, we pride ourselves on our exceptional results, highly recommended by our clients. We've built a reputation for delivering results that speak for themselves, with over 67 properties under management and a combined 10 years of experience in the industry. Our team is dedicated to providing unparalleled customer service, ensuring that our clients receive the best possible service.
Our Reviews
Don't just take our word for it! Our clients rave about our services, with over 95% of our clients reporting an exceptional level of service. We've had the pleasure of working with a wide range of clients, from individuals to property developers, and we're proud to have built a reputation for professionalism, expertise, and exceptional results.
Service and Maintenance Issues
Dackers Property Management has received praise for its swift response to maintenance issues. Edward Munroe, a satisfied customer, mentioned that they had a drain engineer at his property within 3 hours to fix a maintenance issue. Akash Ambade has also commended the agency for its efficient property management, citing that all maintenance work was dealt with promptly and resolved within a timely manner.
On the other hand, there have been reports of poor service and maintenance neglect. Emma Smith, a former tenant, expressed disappointment with the agency's lack of attention to maintenance issues, stating that they took months to fix problems with the property. Tatenda Timothy Kashiri, another former tenant, was dissatisfied with the agency's response to his queries, describing the agent as rude and unhelpful.
Communication and Professionalism
Many customers have praised the agency's courteous and professional communication. Emma Smith, however, mentioned that she only received responses from the agency after repeated attempts to contact them.
Leaseholders and Tenants
Notably, Norman Netting has raised concerns about the lack of communication and service provided to leaseholders. Multiple tenants, including Lauren Dyer, Sandy Partridge, and Douglas Jaarsma, have, however, expressed satisfaction with the agency's service, mentioning that the team was responsive, attentive, and friendly.
Conclusion
While there are both positive and negative comments about Dackers Property Management, it appears that their service and maintenance issues have been the subject of controversy. Some customers have praised their swift response to maintenance issues, while others have reported neglect and poor communication.
