Stress-free and profitable property management
Homefinders is one of Devon's leading residential property management and letting agents. Established in 1989, it's our experience and local knowledge that gives us the insight into the people living in, or moving to, this part of the world. With our office in Cullompton, Devon, we're perfectly placed to offer you the best properties that Devon and Somerset have to offer, giving you full advantage of the South West environment and quality of life.
Our Services
As a residential property management and letting agent, we offer a comprehensive service for landlords and tenants across Devon. Our team of experts is dedicated to helping you find your perfect home and will guide you through every step of the process. From searching for properties to negotiating offers and reviewing tenancy agreements, we're here to help.
Renting a Property
Thinking of renting a property? Every year, we help hundreds of tenants find new homes across Devon and Somerset. When it's done well, renting is a great way to enjoy hassle-free living in a maintained environment. Renting with Homefinders will see our role going beyond just showing you suitable properties. Prior to renting, we can explain your tenant rights to help you and make sure you know exactly where you stand.
Properties for Rent
Our property portfolio includes a wide range of properties, from apartments to family homes, in various locations across Devon and Somerset. We understand that every property is unique, and we'll work closely with you to find a property that meets your specific needs and preferences. Our expert letting agents will always ensure that you're aware of any property's condition and any potential issues, so you can make an informed decision.
Expert Lettings Advice
Whether you're a tenant or landlord, understanding your rights and responsibilities is crucial. We have experts in finding properties, negotiating offers, tenancy agreements, and referencing. Here's some rental housing advice from our property finding experts:
- Whether you rent or own a property, you will need to pay Council Tax
- Apartments (or flats) can incur additional costs, including service and ground rent charges
- Apartments (or flats) can come with or without car parking spaces
- Some properties are managed by Homefinders, so we can manage your property throughout the whole lettings process
Our Commitment
At Homefinders, our commitment to service is second to none. We're here to help you every step of the way, from finding your perfect property to ensuring your tenancy agreement is explained and all your questions are answered. We're dedicated to providing you with the best possible service and looking forward to helping you find your new home.
Lack of Customer Service and Unhelpful Staff
Many reviewers have expressed frustration with the company's customer service, citing unhelpful and sometimes rude staff. Author Aj Nash stated that the staff were "rude and patronising", while Avocado Toast claimed that they were "rude, condescending and arrogant". In particular, staff failed to address repair issues in a timely manner, with Avocado Toast reporting that a fence was left to rot for months.
Poor Property Management and Maintenance
Several reviewers have criticized the company's property management, describing the condition of the properties as poor and neglected. Megan-Elizabeth Mackie reported a range of issues, including missing wardrobe doors, falling walls, and unsafe radiators, and stated that despite reporting these problems, no action was taken. Avocado Toast also reported poor maintenance, including a fence left in a state of disrepair.
Contrasting Experiences with the Exception of One Reviewer
On the other hand, Lucy Luxton, Agnieszka Golebczyk, and L. O. all reported positive experiences with the company, praising its customer service, professionalism, and responsiveness. Lizelle, in particular, was singled out for her helpfulness and friendliness.
