May the force be with you.
At Brown & Brooke, we are a reputable and independent estate agency that offers a wide range of services to our clients. With years of experience, we have built a strong reputation in the local community, and our clients trust us with their various property needs.
Our History
We are a small, family-run business that has been operating since 2006. We have grown over the years, thanks to our committed team and our unwavering dedication to providing exceptional service to our clients. Our team is made up of dedicated professionals who are passionate about helping people achieve their property goals.
Our Services
At Brown & Brooke, we offer a comprehensive range of services that cater to the various needs of our clients. Whether you are buying, selling, renting, or managing a property, we are here to guide you through the process.
Sales
We have successfully sold numerous properties in Blackheath, Greenwich, Charlton, Woolwich, Deptford, and beyond. Our expert agents will work closely with you to understand your unique needs and provide tailored guidance throughout the sales process.
Lettings
As a fully qualified ARLA agency, we offer a thorough and comprehensive tenant finding service for our landlord clients. We pride ourselves on building strong relationships with our clients and providing a smooth service for both landlords and tenants.
Property Management
We manage over 100 properties for landlords throughout the South East of London. Our team is dedicated to providing exceptional customer service and ensuring that our clients' properties are well-maintained and well-managed.
Inventories
We provide expert inventory services for landlords who want to ensure that their properties are accurately recorded and maintained. Our experienced team will conduct thorough inventories of your rental properties, ensuring that any damages or issues are identified and addressed promptly.
Property Valuations
While all agents offer free valuations, we believe that it's always valuable to get multiple opinions. Our expert agents will conduct a thorough property valuation, providing you with a comprehensive and accurate assessment of your property's value.
Portfolio Reviews
We understand the importance of regularly reviewing and adjusting your investment strategy. Our team can provide a comprehensive portfolio review, helping you to optimize your returns and minimize risks.
About Brown & Brooke
At Brown & Brooke, we pride ourselves on our commitment to providing exceptional service to our clients. We believe that our local, family-run business is the best choice for those looking for a personal and dedicated approach to their property needs.
Meet The Team
We are a team of passionate and experienced professionals who are passionate about delivering exceptional service to our clients. Our team is always available to offer guidance and support throughout your property journey.
Contact Us
If you're looking for a reliable and experienced estate agency to help you with your property needs, please don't hesitate to contact us. We would be delighted to assist you in any way we can.
Overview of Reviews
Positive Reviews
The majority of reviews praise Brown & Brooke for their excellent customer service, professionalism, and responsiveness. Many reviewers appreciated the helpfulness and guidance provided by the team, particularly Tony, Cameron, Zac, Paige, Steven, and Alan. They commended the agency for their efficient communication, prompt assistance, and ability to navigate complex transactions.
Negative Reviews
A few reviewers had negative experiences with Brown & Brooke, citing unprofessionalism, rudeness, and unfriendliness from some staff members, particularly Carol and Tony. One reviewer mentioned issues with a property, including a mouse infestation and a leaking fridge. Another reviewer felt that the agency was not registered and had multiple issues with their service.
Staff Performance
The reviews highlight the exceptional performance of certain staff members, including Cameron, Tony, Zac, Paige, Steven, and Alan. These individuals were praised for their professionalism, responsiveness, and helpfulness throughout the buying, selling, or renting process.
Agency Performance
The majority of reviewers were satisfied with Brown & Brooke's overall performance, praising their professionalism, efficiency, and customer service. However, a few reviewers had negative experiences, citing issues with staff members and property maintenance.
