Helping people move since 1836
At Proctors Estate Agents, we understand that buying or selling a property is a significant decision, and it's crucial to have professional guidance throughout the process. Our team of experts prides themselves on getting to know their clients, understanding their lifestyle requirements, and working together to find the perfect property. We believe that it's not just about the price band and number of bedrooms; it's about understanding what matters most to you.
Our Services
As experienced professionals in local property, we offer a range of services to cater to your needs. When selling your property, we employ a comprehensive marketing strategy to ensure maximum exposure. We advertise on the leading internet property portals, including Rightmove and Zoopla, and prominently display properties in our town centre locations. We also utilise local newspapers to reach a broader audience. Our goal is to deliver exceptional results, achieving a quick sale for the highest price.
Selling Your Property
When instructing us to sell your property, you can be confident that we will give it the maximum exposure it deserves. Our services include:
- Premier service at affordable rates
- Accurate valuations using every tool available and local knowledge
- Photography showcasing your property's true appeal
- Regular advertising on leading property portals and local media
- Excellent marketing materials, including window displays and presentation folders
- Proactive selling through personal contact with our database of buyers
Letting Your Property
At Proctors Estate Agents, we have extensive experience dealing with the complex legal and practical aspects of residential letting and property management. We pride ourselves on providing a comprehensive, efficient, and personal service that suits the needs of both landlords and tenants. Our services include:
- Market appraisal to establish the appropriate rental level
- Guidance on repairs or improvements to enhance the property
- Tenant selection and reference checks
- Preparation of schedule of conditions and tenancy agreement
We offer two services to cater to your needs:
- 'Let Only': We will market the property, introduce tenants, carry out references and credit checks, prepare schedule of conditions, and prepare the tenancy agreement.
- 'Fully Managed': We will market the property, introduce tenants, carry out references and credit checks, prepare schedule of conditions, prepare the tenancy agreement, and manage the property on an ongoing basis.
Energy Performance Certificates (EPCs)
Since 2010, Energy Performance Certificates have become mandatory on all domestic properties in England and Wales. An EPC is a document that provides information on a property's energy efficiency and recommends ways to improve it. At Proctors Estate Agents, we will ensure that your property has an EPC before listing it for sale or rent.
Contact Us
For any further information or guidance, please do not hesitate to contact us at one of our offices:
Darwen: 01254 705521
Blackburn: 01254 582489
Proctorsestateagents.co.uk
Agency Performance
The reviews highlight a mixed performance by the agency, with some customers expressing satisfaction with the service, while others report negative experiences.
Positive Experiences
Some customers have praised the agency's staff, particularly Pete, Vic, and Eileen, for their professionalism, dedication, and excellent customer service. These staff members have been credited with providing a smooth and stress-free experience for clients, going the extra mile to cater to their needs, and offering valuable advice.
Negative Experiences
On the other hand, some customers have reported negative encounters with the agency, including rude and aggressive behavior from staff, misrepresentation of property availability, and poor handling of maintenance issues. In one case, a customer was left feeling frustrated and belittled by the agency's response to a maintenance issue, which ultimately led to their decision to leave the property.
Customer Service
The reviews suggest that the agency's customer service can be inconsistent, with some staff members providing excellent service, while others fall short. Some customers have reported feeling misled or mistreated by the agency, which can damage trust and rapport.
