Your property, our expertise.
Minerva Property Management is a renowned, privately owned agency established in 1987, specializing in residential property management in the picturesque counties of Oxfordshire, Wiltshire, Gloucestershire, and Berkshire. Situated in Shrivenham, we leverage over 30 years of expertise to provide landlords and tenants with exceptional service and peace of mind.
Our Commitment to Excellence
Our unwavering commitment to delivering unparalleled property management stems from our deep understanding of the ever-changing regulations and market dynamics. By focusing solely on residential property management, we are able to allocate our undivided attention to maximizing the value of your asset and ensuring its seamless operation. Our unwavering focus and personalized approach enable us to provide landlords with exceptional ROI and tenants with a comfortable and enjoyable living experience.
Exceptional Services for Landlords
At Minerva Property Management, we understand the importance of comprehensive property management. Our services include:
- Accurate Rental Valuation: We meticulously evaluate your property to determine its market value and provide expert recommendations for maximizing its rental potential.
- Professional Photography: We capture the essence of your property through high-quality internal and external photographs for online listings and marketing materials.
- Thorough Tenant Screening: We meticulously screen potential tenants, considering their backgrounds, professions, and financial stability to find the perfect fit for your property.
- Dedicated Property Management: Each property is assigned a dedicated property manager who handles all aspects of its management, from leasing to accounting and maintenance.
Exceptional Services for Tenants
We prioritize excellent tenant experiences by offering:
- Responsive communication and efficient maintenance services
- Clear and concise tenancy agreements
- Transparent accounting procedures
- Access to a responsive and knowledgeable property manager
Industry Expertise and Professional Affiliations
Our commitment to the highest standards is reflected in our affiliations with:
- The Association of Residential Letting Agents (ARLA)
- The Property Ombudsman Scheme
- The Tenancy Deposit Scheme (TDS)
Partnering with Minerva Property Management ensures
- Professional and personalized property management
- Peace of mind and financial optimization for landlords
- A seamless and enjoyable tenant experience
- A dedicated team of experienced professionals committed to exceeding your expectations.
Overall Experience
The majority of reviewers have had a positive experience with Minerva Property Management, praising their professionalism, responsiveness, and courteous service. Many have rented properties through Minerva for several years and have been satisfied with the service provided.
Properties and Maintenance
Reviewers have expressed satisfaction with the properties they rented through Minerva, with some noting that the properties were well-maintained and any issues were quickly addressed. Several reviewers have mentioned that Mike and the team at Minerva were responsive to maintenance and repair issues around the property, ensuring that any problems were dealt with efficiently.
Customer Service
Many reviewers have praised the customer service provided by Minerva, noting that the team was friendly, helpful, and knowledgeable. Some reviewers have mentioned that they felt welcome and supported during their time renting through Minerva, with one reviewer mentioning that they received helpful information about local pre-schools and facilities from a team member.
Professionalism and Reputation
Reviewers have praised Minerva's professionalism, with several noting that they were impressed by the company's small family-run operation and their commitment to providing excellent customer service. One reviewer even mentioned that they would recommend Minerva to others due to their reputation for being "the best letting agents" they had ever dealt with.
Negative Comments
One reviewer, who did not provide a review but had a nightmare tenancy experience, was defended by a landlord who praised Minerva's professionalism and handling of the situation. However, this reviewer's comments were likely influenced by a negative tenancy experience rather than any issues with Minerva's service.
