Treating clients in the manner we would like to be treated ourselves
Who we are
Tulip Estate Agents is a trusted and experienced estate agency based in Hull and the East Yorkshire region. Our team of multilingual experts boasts over 20 years of knowledge and passion for the property market. We are dedicated to providing a seamless and efficient experience for every client, whether you are a landlord, tenant, or property seeker.
Our Services
Our comprehensive portfolio of services caters to all your property needs, including:
- Sales & Acquisitions: Comprehensive guidance and support throughout the process of buying or selling your property.
- Lettings: Seamless tenant recruitment, management, and rent collection services.
- Property Management: Comprehensive solutions for landlords, covering everything from routine maintenance to full property refurbishments.
- Commercial & Investment: Expert advice on the sale, purchase, and management of commercial properties.
- Student Lettings: Specialized services to find quality students and manage student accommodation.
Why choose Tulip Estate Agents?
- Experienced Team: Our seasoned professionals have witnessed the Hull and East Yorkshire property market evolve and are equipped to handle all your needs.
- Client-Focused: We prioritize your needs, providing personalized attention and tailored solutions.
- Transparent & Communication: We believe in open communication and honest feedback throughout the process.
- Technology & Exposure: We utilize advanced software and marketing platforms to ensure maximum exposure for your property.
Our Values
- Professionalism: We uphold the highest industry standards and maintain ethical practices.
- Integrity: We act with honesty and transparency in all our dealings.
- Customer Focus: Your satisfaction is our top priority.
- Innovation: We embrace new technologies and industry trends to deliver efficient and effective solutions.
Join us on our journey to empower your property journey!
Professionalism and Customer Service
It seems that the professionalism and customer service of Tulip Student Living Ltd vary greatly depending on the staff member handling the client's case. Jagoda Orzechowska is mentioned numerous times in the reviews, with clients praising her excellent service, professionalism, and flexibility. On the other hand, some clients have had poor experiences with other staff members, citing inefficient communication and lack of assistance.
Lockout Issues
There have been instances where clients have experienced lockout issues due to the agency's policies. One client, Mehmet Koch, was locked out of his apartment and was refused a spare key, leading to a several-hour wait and a lengthy process to resolve the situation. Ivan Todorov, another client, praises the agency's service, mentioning that Jagoda was always polite and helpful.
Property Management
David Haddrell's review highlights some concerns regarding Tulip's property management. He alleges that the agency failed to manage his property effectively, leading to a tenant not paying rent, squatting, and causing significant damage.
Other Issues
Canis Mayoris's review mentions a frustrating experience with the agency's online application process, which rejected his application without providing a clear reason. Kasun Fernando's review is critical of the agency's customer service, citing delays in processing documents and poor communication regarding the landlord's decision.
