Your Property, Our Priority
County Lettings is a locally based Letting Agency providing a friendly professional service to both landlords and tenants. With over 30 years of specialist lettings knowledge, you can rest assured that you have made the right choice. As a member of the ARLA Propertymark, our offices work within a strict code of practice to ensure professional standards are maintained.
Our Commitment to Quality
We believe in offering an individual and professional service from highly trained and knowledgeable staff who understand your needs and are committed to providing a quality lettings service. As part of this commitment to you, we will provide a service agreement - a clear legal document which means you know exactly how your property will be managed.
Individual Service
At County Lettings, we have listened carefully to our customers and have developed a range of services that can be tailored to suit both our landlords and tenants' individual needs. Whether you are a landlord or a tenant looking for an established business with classic ideals, then ours is the only number you will need.
Our Expertise
We have reached a point where sole letting agents are a rarity; with prominent offices in Hertford and Ware, we pride ourselves in being one of the longest established sole letting agents in the area. We provide landlords and tenants with our wealth of experience and our local knowledge is second to none. We are well-regarded and respected locally by those who have chosen to work with us, which is reflected in our testimonials.
Our Services
We offer a range of services that cater to the individual needs of our landlords and tenants. Our services include property management, tenant referencing, rent collection, and deposit protection. We strive to find the right tenant for the right property and all applicants are rigorously referenced at the outset. Peace of mind is guaranteed as all deposits are registered with The Tenancy Deposit Scheme (TDS).
Why Choose Us
There are many reasons for deciding to let your property, and by choosing County Lettings, you can rest assured that you have made the right choice. We have an extensive portfolio of properties covering London, Middlesex, Essex, and Hertfordshire and are happy to consider all other areas. We are a professional, friendly company, who listen and endeavour to provide an excellent customer service to both landlords and tenants.
Our Membership
We are members of the ARLA Propertymark and The Property Ombudsman, who are committed to providing the highest standards though its agents. ARLA Propertmark members are required to work within a strict Code of Practice which includes compliance in holding and accounting client money in a protection scheme.
Overall Experience
The reviews present a mixed bag of opinions about County Lettings, a letting agency in Hertford. While some reviewers had positive experiences, others had negative encounters.
Positive Experiences
Reviews from Aazir Khan and Local Insights praised Beverly, a staff member, for her exceptional service, attention to detail, and professionalism. Travis Marsh, a long-term client, also expressed satisfaction with the agency's services, highlighting their ability to source great tenants and provide valuable advice.
Negative Experiences
On the other hand, Inesa Rysakova and David Partridge had disappointing experiences. Inesa felt ignored and dismissed by the agency, receiving template responses and never hearing back after expressing interest in a property. David accused the agency of discrimination, claiming they made assumptions about him based on his circumstances.
Agency's Communication
A common thread among the negative reviews is the perceived poor communication from the agency. Inesa and David felt ignored or dismissed, while others appreciated the attentive service they received.
Recommendation
Based on these reviews, it seems that the agency's performance can be hit-or-miss. While some clients have had excellent experiences, others have been left feeling frustrated and disillusioned.
