Sometimes it's not just what you do, it's how you do it
Here at Cooper Hirst, it's not just about bricks and mortar. It's about YOU and helping real people move home; plus with over six decades of success behind us, you can be confident that we know what we're doing. So what is it about Cooper Hirst Estate Agents that keeps generation after generation coming back to us? It's the people at its heart. The importance of high standards of technical efficiency is obvious: but even more important is that sense of professional honour and fidelity as well as heart, soul and a whole lot of empathy which turn a good estate agent into a great one.
Our small friendly and helpful team are selected not just on their ability to sign a deal: we rate just as highly their success in creating happy, satisfied customers, who happily use us again and again. Putting people first has ensured continuity over the decades thrived throughout the many ups and downs of the property market and allowed us to support our loyal customers' property interests through many stages of their lives. Nothing beats human interaction and understanding. We know moving house can be stressful: we've all done it ourselves and we've also helped hundreds of other people through the same process.
You can be confident that we will offer professional and confidential support through what can be a difficult time and keep you fully informed throughout the moving or lettings process. We're also local residents ourselves which helps us provide insights into Chelmsford and all it has to offer. This in-depth inside knowledge assists us in guiding you to just the right property for your needs and helps us highlight the benefits of buying or renting your next Chelmsford home. Why not pop in for a friendly chat and find out why generations of Chelmsford residents have trusted us with their property needs?
Our Services
At Cooper Hirst, we understand that our customers are not just looking for a property, they are looking for a partner in their property journey. Whether you're buying, selling or renting a property, we're here to guide you every step of the way.
Lettings
Whether you are a Landlord or Tenant, we believe communication is the key to successful tenancies. Our landlord and tenant retention rate is outstanding. Find out why today. Our lettings team provides a comprehensive service to both landlord and tenant, ensuring that the lettings process is seamless and stress-free. From finding a tenant to managing the tenancy, we have a local and trusted team to offer expert advice and guidance throughout.
Sales
Generations of Chelmsford's home owners return to us when it comes to time to move again. Why not find out why they trust us at every stage of home ownership to look after their most valuable possession? We look after real people, not just bricks and mortar. Our sales team provides expert guidance and advice to ensure that your property sale is as smooth and stress-free as possible.
Block Management
We take care of all the important details to help your portfolio development run smoothly and effectively whilst producing consistent returns on your investment. Relax and let us help you stay legally compliant, while keeping your costs down and your tenants happy. Our block management team provides a comprehensive service to ensure that your investment is properly maintained and managed.
Other Information
In addition to the support given to the Management team on its residential and commercial letting and selling services our status as Chartered Surveyors means more comprehensive advice can be given.
Professional and Efficient Service
The reviews for Cooper Hirst are overwhelmingly positive, with all authors except two giving the company a 5-star rating. The common thread among these reviews is the professionalism and efficiency of the team. Renters have praise for the company's quick response to issues, efficient resolution of problems, and overall ease of communication.
Friendly and Helpful Team
The reviewers highlight the friendly and approachable nature of the team, making it easy to contact them and deal with any issues that may arise. Whether it's a minor issue or a significant problem, the team is praised for their prompt and professional responses.
Excellent Property Management
The properties managed by Cooper Hirst are praised for being well-maintained, with issues being quickly resolved. Renters also appreciate the company's proactive approach to addressing problems and avoiding further issues.
Poor Experience
However, there are two negative reviews that share a different experience. The reviewers describe a range of issues with the properties, including fleas, faulty appliances, and poor quality workmanship. The company's response to these issues is criticized, with one reviewer describing them as "one to avoid" and accusing them of telling "lies" and causing "problem after problem".
