Personalized service, expert guidance, and commitment to excellence.
At Credential, we are a team of passionate and experienced professionals dedicated to providing a seamless and stress-free experience for all our clients involved in buying, selling, renting, or letting property. Since 1990, we have been serving the vibrant communities of South West London, building strong relationships with vendors, landlords, tenants, and buyers through our personalised approach and comprehensive expertise.
What We Do
Our dedicated team offers a comprehensive range of services covering all aspects of the property market, including:
For Buyers & Sellers
- Sales & Acquisitions: Professional guidance through the entire buying and selling process, from market appraisal and valuation to negotiation and completion.
- Lettings: Expertise in tenant selection, property management, and rent collection.
For Landlords
- Property Management: Hassle-free management of your rental property, including tenant recruitment, rent collection, maintenance, and repairs.
- Sales & Auctions: Comprehensive service to ensure the successful sale or rental of your property.
For Tenants
- Finding a Home: Access to a diverse range of properties, carefully selected to meet your needs and budget.
- Tenant Support: Responsive and professional guidance throughout the tenancy process, including contracts, tenancy agreements, and dispute resolution.
Our Core Values
Our values are built on:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Professionalism: We are committed to providing an efficient and seamless experience for our clients.
- Client Focus: We prioritize your needs and build strong relationships based on trust and open communication.
- Local Expertise: Our deep understanding of the local market ensures that we can provide accurate valuations and tailored advice.
Why Choose Credential?
With over 25 years of experience in the South West London property market, we are confident in our ability to provide:
- Personal & tailored service: We get to know our clients and understand their individual needs to provide a more personalized and efficient experience.
- Market expertise: Our experienced team has a deep understanding of the local market, ensuring competitive valuations and accurate market analysis.
- Communication & transparency: We believe in open and clear communication throughout the process.
- Results & client satisfaction: We are driven to achieve the best possible outcomes for our clients and maintain long-lasting relationships.
Unsatisfactory Experiences
Several reviewers have shared their dismay with Credential Estate Agents, citing poor communication, unprofessional behavior, and issues with the condition of the properties. Iara Magalhaes and Georgina Webb both gave 1-star ratings, highlighting difficulties in communication, delayed responses, and problems with the properties themselves, including broken blinds, unclean conditions, and unreported issues not being addressed.
Positive Experiences
On the other hand, many reviewers have had excellent experiences with Credential Estate Agents. Sophie Gallagher, Nadine Richards, Vithuran Sivakumaran, Winkworth Wimbledon Estate Agents, Daniella Bernadel, Pamela Cannella, Sophie G., Matt Clancy, and Rdk Mep Consulting Engineers all gave high ratings, praising the professionalism, efficiency, and courtesy of the staff. They appreciated the thorough vetting process, prompt responses to questions, and the overall seamless experience.
