Putting our clients first, every step of the way.
At Albany Residential, we pride ourselves on being an independent and experienced estate agency with a strong presence in East London and Essex. With over 30 years of experience, our team of professionals has built a reputation for delivering a high-quality, stress-free service to property owners and tenants alike.
Our Services
We offer a wide range of services, from premium property sales and rentals to complete property management. Our aim is to make the process of buying, selling, or renting a property as seamless as possible. We achieve this by combining our expertise and passion for real estate with a transparent and customer-focused approach.
Customer Service
Customer service is at the heart of everything we do at Albany Residential. We understand the importance of communication and strive to provide an open and friendly attitude at every stage of the process. Our team is dedicated to understanding the needs and priorities of our clients, providing expert advice and tailored services that cater to their individual requirements.
Property Management
Our comprehensive property management services are designed to take the stress out of property ownership. From rent collection to maintenance and repairs, we handle every aspect of property management, freeing up our clients to focus on their busy lives.
Lettings
As a leading letting agency, we understand the importance of finding the perfect rental property for our clients. Our team of experts work tirelessly to match our clients with the ideal property, taking into account their lifestyle, budget, and personal preferences.
Sales
When it comes to selling a property, our experienced agents use their extensive knowledge of the local market to guide our clients through the sales process. We provide expert advice, market appraisals, and stunning marketing materials to showcase our clients' properties in the best possible light.
About Our Team
Our team of property professionals are dedicated to providing exceptional service to our clients. With years of combined experience in the property industry, we have developed a deep understanding of the local market and a passion for delivering results.
Featured Properties
We have featured properties available for sale and rent across East London and Essex. Take a look at our selection of premium properties, offering a range of styles, sizes, and locations to suit every taste and requirement.
Contact Us
If you're looking for a property agent that truly cares about understanding your needs and exceeding your expectations, get in touch with us today. Our friendly team is always happy to discuss your requirements and provide expert advice on the best course of action.
Overall Experience
The reviews about Bryants Estate and Albany Residential are varied, with both positive and negative experiences shared by customers. The agencies' performance in managing properties, finding tenants, and providing customer service seems to have been inconsistent.
Property Management
Some reviewers have had positive experiences with Asma Khan, who has been their managing agent for several years. They have praised her professionalism, responsiveness, and ability to find tenants quickly. However, others have had negative experiences, including issues with property maintenance, communication, and payment of damages.
Customer Service
Reviews have been critical of the agency's customer service, with some describing it as "horrible", "awful", "fake", and "shocking". One reviewer felt harassed by the agency, while others have reported difficulty in getting their keys back or resolving issues with their property.
Recommendations
Despite the negative reviews, some customers have recommended the agency, praising Asma Khan's professionalism and the agency's efficiency in finding tenants.
Conclusion
Overall, the reviews suggest that Bryants Estate and Albany Residential have some areas for improvement, particularly in terms of customer service and property management. While some customers have had positive experiences, others have been disappointed and frustrated with the agency's performance.
