Experts in Residential Sales & Lettings
At One Estate Agents, we pride ourselves on being a leading independent, family-run Estate Agent in East Anglia. Since 2007, we have helped thousands of buyers, sellers, and tenants seamlessly navigate the process of moving home with our expert guidance and personalized service.
Our Philosophy
We believe that buying or selling a home is one of the most significant events in a person's life. It's a process filled with emotions, logistics, and financial considerations. That's why we are committed to providing our clients with an exceptional service that surpasses expectations.
Residential Sales
- Transparent Fee Structure: Choose between a competitive fixed fee or a traditional commission-based approach - you choose what suits you best.
- Hybrid Service: Enjoy the benefits of both our innovative online tools and personalized accompaniment for viewings.
- Instant Valuation: Get a free online valuation of your property in seconds.
- Expert Guidance: Our experienced team will guide you through every step of the selling process, from initial valuation to completion.
Residential Lettings
- Proactive Management: We take the stress out of property management by handling tenant selection, rent collection, maintenance, and repairs.
- Market Expertise: Our local knowledge and proven track record ensure your investment is in safe hands.
- Dedicated Approach: We provide personal communication and regular updates to keep you fully informed.
Our Values
- Client Focus: Our clients are at the heart of everything we do. We prioritize their needs and aspirations.
- Integrity: We maintain the highest ethical standards and act with transparency in all our interactions.
- Innovation: We embrace technology to offer efficient and streamlined services.
- Community: We are actively involved in the local community and support local businesses.
Why choose One Estate Agents?
- Experienced and dedicated team
- Transparent and competitive fees
- Proven track record of success
- Personalized and responsive service
- Strong emphasis on client communication
Contact us today and discover the difference One Estate Agents can make in your property journey.
Agent Performance
The agent's performance was a major area of concern for several reviewers. Some reviewers experienced poor service, with the agent failing to return calls, not communicating effectively, and being unprofessional. On the other hand, some reviewers praised the agent's performance, stating that they were dedicated, communicative, and efficient in selling their properties.
Professionalism and Conduct
Some reviewers questioned the agent's professionalism and conduct, citing instances of breaking the law, being rude, and having a poor attitude. However, other reviewers found the agent to be friendly, helpful, and responsive.
Communication
Communication was another area of concern for some reviewers, who felt that the agent did not keep them informed or respond to their calls. In contrast, some reviewers praised the agent's communication skills, stating that they were kept updated throughout the selling process.
Value for Money
Some reviewers felt that the agent did not provide value for money, citing instances of poor service and lack of effort in selling their properties. However, other reviewers were satisfied with the service they received and felt that the agent provided good value for money.