At R. Stanley Laird & Son, we are proud to be one of the oldest and most established estate agents in Belfast. Founded in 1969, our family-run business has a rich history of providing exceptional service to our customers, from landlords and tenants to developers and property investors.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our clients. Whether you are a landlord looking for a stress-free letting experience or a tenant seeking a comfortable and affordable place to call home, we are here to help.
Landlord Services
Our specialist landlord services include:
- Letting and Management: We take care of everything from marketing your property to collecting rent and managing any issues that may arise.
- Rent Collection: We handle rent collection and deduction of utilities and maintenance costs, ensuring that you receive your fair share of the rent.
- Property Management: Our team will handle all maintenance and repair requests, ensuring that your property remains in good condition.
- Market Appraisal: Our experienced agents will provide a comprehensive market appraisal, ensuring that you achieve the best possible price for your property.
Tenant Services
As a tenant, you can trust us to find your perfect property. Our tenant services include:
- Property Search: Our knowledgeable agents will help you find the ideal property that meets your budget and requirements.
- Application Process: We offer a hassle-free application process, with no application fees.
- Contract Negotiation: If needed, our agents will negotiate on your behalf to ensure that your contract is entered into on the most favorable terms.
- Tenant Support: We provide ongoing support to our tenants, ensuring that any issues are resolved efficiently and effectively.
Why Choose Us
At R. Stanley Laird & Son, we pride ourselves on our exceptional customer service, professionalism, and expertise. Our experienced agents are dedicated to providing a seamless and stress-free experience for our clients.
Opening Hours
Our office is open Monday to Friday, 09:00 to 17:00. We are closed on weekends and public holidays.
Positive Experience
The majority of reviewers have had a positive experience with RS Laird, describing the agency as patient, friendly, professional, and easy to deal with. Many have praised the agency's communication, responding quickly to problems and issues, and being fair and transparent in their dealings.
Negative Experience
However, a significant number of reviewers have had negative experiences with the agency, citing issues with communication, problems with repairs and maintenance, and concerns about fairness and transparency. Some have reported being treated poorly by certain staff members, and have been left feeling frustrated and disappointed.
Communication
Some reviewers have praised the agency's communication, finding it to be prompt and effective. However, others have reported struggling to get in touch with the agency or having their queries ignored. There are also reports of the agency sending emails to entire tenant databases without using blind copy, breaching data protection rules.
Repairs and Maintenance
Some reviewers have reported that repairs and maintenance were carried out quickly and efficiently, while others have had issues with delayed or inadequate response times. There are also reports of the agency trying to charge tenants for damages that were not their responsibility.
Conclusion
While some reviewers have had a positive experience with RS Laird, others have had significant issues with the agency. It's essential to be aware of these reviews and to thoroughly research any letting agency before making a decision.
