Opening Doors to Possibility
A Leading Property Letting & Management Specialist in Reading
RNR Properties stands as a trusted and experienced letting and property management specialist in Reading, Berkshire. Founded on the principle of offering exceptional customer service, we have successfully guided both landlords and tenants for over 20 years. With a dedicated and qualified team, we are committed to providing a seamless and stress-free experience throughout the entire property journey.
Our Expertise
Our comprehensive services cover all aspects of letting and managing properties, ensuring comprehensive assistance to our valued clients.
Landlords
- Expert guidance on rental pricing and marketing strategies
- Comprehensive tenant screening and referencing
- Detailed property management and maintenance oversight
- Detailed reporting and clear communication throughout
- Dedicated support for tenant issues and rent collection
Tenants
- Access to a wide range of quality properties
- Expert guidance on tenancy agreements and legal matters
- Responsive and efficient communication channels
- Proactive maintenance and repair services
- Dedicated support and personalized attention
Our Vision
We believe in building strong relationships with our clients based on trust, transparency, and open communication. Our ultimate goal is to empower both landlords and tenants to achieve their property goals.
What Sets Us Apart
- Independent and family-run: We operate with a personal touch, prioritizing your needs and offering tailored solutions.
- Extensive experience in the Reading market: Our deep understanding of the local market allows us to tailor our services to your specific needs.
- Client-focused approach: We prioritize clear communication, regular updates, and personalized solutions.
Unprofessional Viewing Experiences
Several reviewers had issues with property viewings, including delayed starts due to missing keys, rushed viewings, and being told to delete photos taken during the viewing.
Poor Communication and Lack of Apologies
Reviewers reported poor communication from the agency, including a lack of apologies for mistakes made during viewings and failure to address issues promptly.
Disputes Over Repairs and Maintenance
One reviewer had issues with water problems in their rental property, including a lack of decent water supply and inconsistent water temperature, which caused burns to a child. The agency's response was inadequate, and the issue was not resolved promptly.
Positive Experiences with Property Management
On the other hand, two reviewers had positive experiences with RNR Lettings, praising their reliability in rental payments, promptness in addressing maintenance issues, and helpfulness in selling a property.
Mixed Reviews on Professionalism
While some reviewers found the agency to be unprofessional and only interested in making money, others praised their professionalism and commitment to providing a seamless renting experience.
