Your Property, Our Expertise
Who We Are
Trinity Factors is a renowned property management company with a rich history dating back to 1976. We are a family-owned business with a strong presence in Edinburgh and Aberdeen, and we take immense pride in our ability to provide outstanding customer service, professional property management, and tailored factoring services to our esteemed clients. Over the years, we have built a robust network of satisfied customers, and we continue to grow our reputation as a trusted and reliable property management firm in Scotland.
Our Services
At Trinity Factors, we offer a comprehensive range of services designed to cater to the unique needs of our clients. Our portfolio of services includes:
Residential and Commercial Letting
We specialise in letting residential and commercial properties, providing tailored solutions for landlords and tenants alike. Our extensive expertise in property management ensures that our clients receive unparalleled service, from initial contact to the final handover.
Property Management (Factoring)
Our comprehensive factoring services cover a broad spectrum of property types, including multi-tenanted buildings, estates of houses, and retirement flats complexes. Our dedicated team of property managers and maintenance personnel work tirelessly to maintain the highest standards of upkeep, ensuring that our clients' properties remain safe, well-maintained, and attractive to potential tenants.
Property Insurance
We have partnered with leading insurers and insurance brokers to offer our clients a comprehensive range of property insurance solutions. Our expertise in property insurance enables us to provide bespoke policies catering to the unique needs of our clients, ensuring peace of mind and financial protection for their properties.
Our Team
Our team consists of highly qualified and experienced professionals, including property managers, office staff, and maintenance personnel. Many of our staff members hold certifications from reputable bodies such as the Chartered Insurance Institute, The Institute of Residential Property Management, and The Institute of Business Administration, among others.
Our Customers
Trinity Factors manages an impressive portfolio of over 10,000 properties across Scotland, including blocks of flats, estates of houses, retirement flats complexes, and more. We are proud to serve a diverse range of clients, from individual property owners to large-scale property investors and developers.
Trinity Factoring Services Reviews
The reviews of Trinity Factoring Services are mixed, with some customers expressing satisfaction with their services, while others have had negative experiences.
Positive Comments
Some customers have praised the professionalism and politeness of the staff, particularly Gabor and Paula. They have also appreciated the quick response times and willingness to address issues and fix problems in the properties. Many have thanked the staff for their help and would recommend the company.
Negative Comments
On the other hand, some customers have had negative experiences with Trinity Factoring Services. They have complained about the company's slow response to issues, unwillingness to help, and high costs. One customer has even started legal proceedings against the company.
Common Issues
Some common issues mentioned by customers include delays in addressing issues, poor communication, and high costs. One customer also mentioned that the company seems more interested in lining their own pockets than helping customers.
Positive Examples
However, some customers have had positive experiences with the company's thorough approach to maintenance and repairs. One customer appreciated the fact that the company took before and after photos of work, and was happy with the contractors supplied.
Summary
The reviews of Trinity Factoring Services are mixed, with some customers expressing satisfaction with their services and others having had negative experiences. While some customers have praised the professionalism and politeness of the staff, others have complained about slow responses, poor communication, and high costs.
