At Alba St. Andrews, we pride ourselves on being a family-run business with a strong foundation in the property industry. Established in St. Andrews for several years, we have grown from strength to strength, expanding our portfolio in Fife and Edinburgh. Our team is passionate about what we do, with a solid background in property and customer service. As a small team, we can offer a personal and efficient service with an emphasis on clear communication.
Our Services
As a leading property management company, we offer a comprehensive range of services to cater to the needs of our clients. Our dedicated team has an in-depth knowledge of the local area, ensuring that our clients receive the best possible service. Our services include property lettings, property management, and expert advice to help landlords and tenants navigate the rental market.
For Landlords
We understand the importance of feeling secure in the knowledge that your property is in safe hands. Our experienced Property Managers are here to offer sound advice and a first-class personal service, with a focus on communication and consideration. We take the stress out of letting for you, ensuring that your property is managed effectively and providing you with peace of mind. Our services are designed to maximise the return on your investment while providing a comprehensive property management experience.
For Tenants
As a tenant, you deserve a smooth and stress-free tenancy. Our team of friendly advisors are happy to make time to discuss your needs and assist with your search. We aim to make your tenancy as hassle-free as possible, providing you with a comfortable and secure living environment.
Our Team
At Alba St. Andrews, we pride ourselves on our dedicated and passionate team, with a solid background in property and customer service. Our team includes:
- Kathleen Dickens, Financial Director
- Gary Ewart, Director
- Paul Dickens, Director
- Colleen Macrae, Senior Property Manager
- Matthew Howis, Property Manager
- Herge' Pawffice Manager
Contact Us
If you would like to know more about our services or would like to contact us, please do not hesitate to get in touch. You can find us at 78 South Street, St. Andrews, KY16 9JT, or contact us on 01334 470028 or info@albastandrews.co.uk.
Staff Responsiveness and Professionalism
Many reviewers praised the staff at Alba for their exceptional responsiveness, professionalism, and helpfulness. They were seen as considerate, friendly, and knowledgeable, making the letting process seamless and hassle-free for students and tenants. Reviewers appreciated the staff's willingness to assist with any issues that arose, and their prompt responses to concerns.
Property Management
Reviewers generally praised Alba's property management, stating that they provided a high-quality service, were efficient, and managed properties effectively. Many reviewers mentioned that they had rented properties with Alba for an extended period, and the agency's professionalism and attention to detail had made their living experience enjoyable.
Negatives
However, a few reviewers had negative experiences with Alba. One reviewer had issues with damp and mould in their property, which were not adequately addressed by the agency. Another reviewer had to wait an extended period for heating repairs, cooker fixings, and extraction fan replacements.
