We provide the house, you make the home!
At Accommodate, we pride ourselves on being a leading letting agent in the southern Thames Gateway area. With over 100 years of experience, we have established ourselves as a trusted and reputable name in the property management and lettings business.
Our History
Founded in 1919, our company has evolved significantly since its humble beginnings as a transport company. Over the years, we have adapted to changes in the property market and legislation, ensuring that we remain a knowledgeable and professional service. Our extensive knowledge of the property spectrum is backed by our own portfolio of residential and commercial units, giving us a unique insight into the needs of our clients.
Our Expertise
As experienced letting agents, we understand the importance of providing a personal and efficient service to our clients. Our staff are professionally qualified and have a wealth of knowledge in the property management and lettings business. We take pride in our long-term relationships with clients, many of whom have been loyal to our company for years.
Areas We Cover
We specialise in the south Thames Gateway area, covering the areas of Gravesend, Rochester, Dartford, and Stone. Our extensive knowledge of the local property market enables us to provide expert advice and guidance to our clients.
Why Choose Us?
At Accommodate, we believe that our unique blend of experience, expertise, and personal service sets us apart from other letting agents. Our clients can rest assured that their property is being managed by professionals who have a deep understanding of the local property market. Whether you are a landlord looking to let your property or a tenant searching for a new home, we are dedicated to providing an exceptional service that meets your needs.
Our Services
We offer a comprehensive range of services, including:
- Residential and commercial property lettings
- Property management and maintenance
- Tenant screening and selection
- Rent collection and accounting
- Property marketing and advertising
Customer Testimonials
Don't just take our word for it. Hear from our satisfied customers who have experienced our exceptional service firsthand.
"I have been a tenant of Accommodate for 13 years and I have always found them to be very helpful, nothing is too much trouble." - Long-term tenant
"The staff of Accommodate have guided us through the pitfalls of letting." - Mr & Mrs Clarke
Get in Touch
If you are considering buying, selling your own home or renting a property, we would be delighted to discuss your options and provide expert advice free of charge. Contact us today to experience the Accommodate difference.
Poor Customer Service Experiences
Reviews from multiple customers highlight a pattern of poor customer service from this estate agency. The common theme among these reviews is the unprofessional and unhelpful behavior of the agency's staff.
Unreasonable Demands and Lack of Accountability
One reviewer, Average Jay, experienced frustration when an inspector commented on the clutter in their rented flat, despite previously being told that they couldn't install shelving. The inspector's inconsistent response and lack of accountability added to the reviewer's frustration.
Condescending Attitude
Hayley Amner's experience with the agency was marred by the condescending attitude of the lady who answered their call. As a professional tenant with spotless references, Hayley was expecting a more respectful and helpful response to their questions.
Neglect of Tenant's Concerns
Michael Pullar's review details a harrowing experience with the agency. When he reported a leak in his rented property, the employee he spoke to was reluctant to take action, leaving Michael to handle the situation himself. After a week of inaction, Michael had to involve Citizens Advice to get the agency to take responsibility and eventually vacate the property.
