Empowering Students and Professionals to Live Your Best Life
Upad is the leading online letting agent in the UK, empowering landlords to let their properties faster and cheaper than traditional high street agents. Our mission is to simplify the letting process and connect landlords with quality tenants seamlessly.
Why Choose Upad?
We provide a unique blend of innovative technology, personal support, and competitive pricing to ensure a seamless and efficient letting experience.
Here's what sets us apart
- Personal Account Managers: Assigned to every landlord, your dedicated Account Manager is ARLA qualified and works tirelessly to find the right tenants for your property.
- Extensive Market Reach: Your listing reaches a wider audience through our prominent listings on Rightmove, Zoopla, Primelocation, and other major platforms.
- Superior Technology: Our streamlined online platform and landlord dashboard keep you updated every step of the way, simplifying the process from advertising to tenant selection and beyond.
How Does Upad Work?
It's simple! Just provide us with the details of your property and we'll take care of the rest. We'll:
- Create a professional online listing that showcases your property perfectly.
- Manage inquiries and tenant responses through your personalized dashboard.
- Reference and credit check potential tenants.
- Prepare and e-sign tenancy agreements.
Our Services & Tools
Upad offers a comprehensive range of services and tools to ensure a smooth and successful letting experience. We provide:
- Fully managed options where we handle everything for you.
- Multiple advertising packs to cater to your needs.
- Photography and floorplan services.
- Compliance documentation and tenant referencing.
- Dedicated support and guidance throughout the process.
Join thousands of satisfied landlords who have already discovered the Upad difference. Sign up today and find the perfect tenant for your property with ease!
Service Issues and Unreliability
The majority of reviewers have expressed dissatisfaction with UPAD's service, citing issues with communication, unresponsiveness, and system failures. Multiple reviewers have reported difficulties in getting in touch with the company, with phone calls and emails going unanswered. Some have also mentioned that the online account no longer functions as it should, and that the company's systems are not functional.
Landlord Frustrations
Several landlords have expressed frustration with UPAD's service, stating that it has affected their ability to manage their properties efficiently. They have reported issues with tenant enquiries not being forwarded, and difficulties in resolving problems with the company's help desk.
Past Performance
Some reviewers have mentioned that UPAD's service was good in the past, but has deteriorated since the company changed hands. This has led to a decline in the quality of service and an increase in problems.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with UPAD, citing helpful and professional staff who resolved issues efficiently.
