Changing the way properties are managed
At Exclusive Property Management, we pride ourselves on offering a unique and exceptional service to our clients. As a family-run business, we understand the importance of providing a personal and professional approach to managing residential properties. Our team has over 20 years of combined experience in providing proactive and first-class property management services across the UK.
Our Ethos
Our ethos is built on three core values: visibility, total customer confidence, and unrivalled care. We believe that every property is unique and requires a tailored approach to management. Our experienced team takes the time to understand each property's specific needs, ensuring that our services are always aligned with our clients' goals.
Residential Service
Our residential property management services are designed to cater to the specific needs of each property. We believe that every property is unique and requires a tailored approach to management. Our experienced team takes the time to understand each property's specific needs, ensuring that our services are always aligned with our clients' goals.
We provide a comprehensive range of services, including:
- Rent collection and accounting
- Budgeting and financial management
- Lease administration and compliance
- Repairs and maintenance management
- Health and safety compliance
- Dispute resolution and communication
Portfolio
Our portfolio includes a diverse range of properties, including large apartment blocks, amenity land, and private sheltered housing. We have extensive experience in managing complex mixed-use schemes and have a proven track record of successfully managing properties on behalf of developers, landlords, and investors.
Accreditations
We are proud members of several professional bodies, including:
- ARMA - The Association of Residential Managing Agents
- ARHM - The Association of Retirement Housing Managers
- IRPM - The Institute of Residential Property Management
- The Property Ombudsman Service
- The Financial Conduct Authority (FCA)
Our membership of these organizations demonstrates our commitment to adhering to the highest standards of practice and professionalism.
Accreditations We Belong To
We believe that our accreditations demonstrate our commitment to adhering to the highest standards of practice and professionalism. We are proud to be members of several professional bodies, including the Association of Residential Managing Agents, the Association of Retirement Housing Managers, the Institute of Residential Property Management, the Property Ombudsman Service, and the Financial Conduct Authority.
Content
The reviews for EPM, a property management company, span a range of ratings from 1 to 5 stars. Some reviewers have had a positive experience with the company, while others have had a terrible one.
Good Service
Several reviewers have praised EPM's management, stating that the company has provided a good service for a reasonable price. One reviewer, Kuli Bains, has given the company a 5-star rating and mentioned that they have dealt with the company for over 13 years without any issues. Another reviewer, Ann Dick, has also given EPM 5 stars and praised the company's prompt response to issues and friendly staff.
Poor Service
On the other hand, some reviewers have had a negative experience with EPM. Tanvi Kant, who gave the company 1 star, mentioned that the company failed to address damage to her property for over a year and had a slow turnaround time. Trevor John Muse, who also gave the company 1 star, stated that the company was "a disgrace" when it came to resolving serious issues, especially those related to health. Braulio, another reviewer who gave the company 1 star, mentioned that the company made life difficult for leaseholders, ignored calls, and used incompetent contractors.
Mixed Opinions
One reviewer, James Busby, gave the company 3 stars and praised the maintenance team, particularly Mary, but criticized the accounts department and management. This mixed review suggests that the company may be inconsistent in its service.
