Your local experts for all your property needs
We are an independently owned and operated estate agency, specialising in residential sales, lettings, and property management. With over 30 years of local knowledge and expertise, we have built a reputation for providing a tailored service to our clients. As a small, independent agent, we take pride in giving our clients personal attention and bespoke advice, always prioritising integrity and professionalism.
Our Services
At PJ Carroll Residential Ltd, we offer a range of services to cater to our clients' needs. We provide a comprehensive property search service, helping buyers and renters find their perfect home. Our trained and experienced agents work closely with clients to understand their requirements and provide guidance throughout the entire process.
Sales Services
Our sales services include:
- Evaluating properties to determine their market value
- Creating eye-catching advertising materials to showcase your property
- Conducting viewings and handling offers on your behalf
- Assisting with negotiations and ensuring a smooth transaction
Lettings Services
Our lettings services include:
- Finding the perfect tenant for your property
- Conducting viewings and negotiating lease agreements
- Managing rent collection and maintenance requests
- Handling any disputes or issues that may arise
Property Management
Our property management services include:
- Rent collection and rent guarantees
- Maintenance and repairs coordination
- Tenant and landlord communication
- Compliant accounting and record-keeping
About Us
At PJ Carroll Residential Ltd, we take pride in our commitment to providing exceptional customer service. Our experienced team has a deep understanding of the local market and is dedicated to delivering results. We are transparent and open in our communication, ensuring that our clients are always informed throughout the process.
Contact Us
If you have any questions or would like to discuss your property needs, please do not hesitate to contact us. We look forward to assisting you with your real estate needs.
Negative Experiences with the Estate Agents
The reviews provide a uniformly negative perspective on the estate agency's professionalism, quality, and responsiveness. Many commentators felt that the agency was unresponsive, taking days or weeks to respond to queries, and that they failed to deliver on their promises.
Difficulty in Communicating with the Agency
Several reviewers highlighted the agency's poor communication skills, stating that it was challenging to get in touch with them or receive clear responses to inquiries. This lack of transparency and inability to liaise effectively was a major frustration for many users.
Inconsistent and Unreliable Services
The comments suggest that the agency was inconsistent in their services, leading to frustration and disappointment for users. Some reviewers felt that they were misled or given false promises, while others found that the agency was unable to follow through on their commitments.
Poor Professionalism
The reviews also criticize the agency's professionalism, with some users expressing shock and upset at aggressive and threatening behavior. This lack of professionalism further undermines the agency's reputation and credibility.
